I'm struggling with a housing association, despite submitting evidence of my need to move

Erindana

I have spinal stenosis in the lumbar region which is quite debilitating. I do all the things that eas advised eg, exercise, walking, swimming etc. My problem is with a housing association. I currently live in private rented  top floor flat ( 4 flights of stairs) and have been on the local housing list for 2 years. I was told recently that this is not helping my condition having to carry shopping up so many stairs. I have submitted Nerology reports, MRI scan reports, Orthopaedic reports, plus a letter from my GP pointing out the difficulties I have, plus the fact I had a stroke a few months ago which has left a little weakness on one side, and asking them to consider this for rehousing me. They tell me I am not a priority because...... (actual quote from them) "Your GP did not write the words 'you need to get away from the stairs' in his letter".
They also deny I have a disability so should not get priority because the word disability was not used.
Have you ever heard anything so ridiculous

janer1967

Hi and welcome to the community 

That does sound ridiculous 

I know you have sent them medical evidence but in my own experience you need to have a care needs assessment done by a ot from social services 

You can self refer on gov website 

The ot will then make recommendations and a report which can be sent to housing authorities 

They know the right words to say I got put in priority list for accessible property by doing this 

Erindana

Thank you for your reply I will try that