Remaining politically neutral during General Election 2024


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pip poat award review form post

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stevevar
stevevar Community member Posts: 21 Connected
i post my pip   review award form off  they   gor on the   13th aug  i phoned  up  not on the system   yet    i got my pip on frtriday  worried about the next one as i auffer despression  and ptsd i noticed  the form changed  hmy  gp   done a letter as they have our  medical evidance on digital now they didnt seem to care that i suffer  ptsd bad oanic attacks  i spoke to another person they stated  you 49 days left we can extend i  sent it  recorded  post it arrived on the 13   they  have no email system   for people  with  serve disablity and  mps  dont get in touch i   live in essex in a   tiny village an  only have my  gp for support and the nurse   from the practice the  gp  stated since last reiview in 0 18    no change in my  condtion  i have metal ware in left leg  my mental  health  has got worset since lock down nochange at all  what will i  expect  should i keep  phoneing  to get proper person as were a small community in essex i stated i dont drive   people  with  ptsd and depression dwp    dont seem to understand it plays on your mind 

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,998 Disability Gamechanger
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    HI,

    I'm assuming you posted it recorded delivery as you say they got it on the 13th? If so then although it's been signed for it wouldn't have been signed for by someone from DWP. It would have been someone from Royal Mial.

    All post going to DWP goes to a mail sorting office first and it's not classed as arriving with DWP until it's been added to the computer, which can take a few weeks, sometimes longer at them moment because of the backlogs. There's also huge postal backlogs at the moment. It's a complete waste of money send anything to DWP this way and all that's needed a proof of posting, which is free.

    You said you were told you have another 49 days for them to receive it, which is plenty of time. I know it's easier said than done but please try not to worry.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • mickyrugbyfan
    mickyrugbyfan Community member Posts: 2 Listener
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    Hi ,poppy123456 is correct in saying try not to worry and stress yourself out you have proof of posting your appeal the cogs turn very slowly at DWP you will be fine  :) I recently completed a mandatory appeal letter for my sister which was successful waited about 25 days for the response,
  • Lee39
    Lee39 Community member Posts: 68 Connected
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    It took about 8 weeks for my award review form to arrive at the dwp, this is because of royal mail, that did not stop them from sending me 2 reminders, after several phone calls i found out there finally have it and was told it could be up to 10 weeks for a response.... its slow. very slow. 
  • poppy123456
    poppy123456 Community member Posts: 56,998 Disability Gamechanger
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    The reminders are automatically generated by the computer, even if you have an extension to return the form, the reminders are still sent.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Lee39
    Lee39 Community member Posts: 68 Connected
    Options
    The reminders are automatically generated by the computer, even if you have an extension to return the form, the reminders are still sent.
    Yep, still didnt stop me from panic mode was all resolved with a quick phone call, they told me they have extended return times due to royal mail delays. 
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