Waiting for telephone WCA since April. Is this normal?
mokelly50
Online Community Member Posts: 3 Listener
Hello- I’m the appointee for my grandson who has Autism,ADHD and Tourette’s.
I applied , on his behalf for UC in January this year. I sent the health Assessment questionnaire back in April. A telephone WCA was cancelled in June( they said because of my grandson’s conditions he would need a doctor- who are hard to get hold of)
we have heard nothing since, and are still on the assessment rate. I rang recently to find out what is happening and they said they are just fully booked up.
we have heard nothing since, and are still on the assessment rate. I rang recently to find out what is happening and they said they are just fully booked up.
I know covid has delayed everything but is this time delay the usual at the moment? The increase due to covid has helped but that is due to end next month.
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Comments
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There are unfortunately lots of delays at the moment @mokelly50, as I'm sure you can imagine. Is your grandson able to cope financially for the time being, and pay for the essentials such as rent, bills, and food?0
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