Hi, I'm Grayhammer! My ESA hasn't been paid - who can I contact for help?

Grayhammer
Grayhammer Community member Posts: 2 Listener
My sea hasn't bin payed , I'm disabled and house bound, its Bank Holiday. Monday and as such unable to ring them and tell them, how can I contact them to report the none payment, I'm sitting here with nothing. And my elexy is about to run out  so need to contact them right away to sort this , but can't find a way!

Comments

  • chiarieds
    chiarieds Community member Posts: 16,331 Championing
    Hi @Grayhammer - & welcome to the community. I'm really sorry that this has happened, but unfortunately you won't get through to anybody until tomorrow. Try ringing first thing, & hopefully they will arrange for your ESA to be paid the same day.
  • Grayhammer
    Grayhammer Community member Posts: 2 Listener
    Ty , I finely got though to some 1 at job center plus and thay looked into it and  it will be in my account by tomrrowsorted it for me an
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,715 Championing
    Hi @Grayhammer

    I'm glad to hear you managed to speak to someone, that must be a big relief.  To check - are you able to manage while then, and also do you feel you have enough support overall to help you at home?  

    Just to advise, I tweaked the title of your thread and moved it to our ESA category incase others find themselves in a similar situation today and spotting this helps :)

    Take care and have a nice, relaxing bank holiday Monday.