I need a new certificate for entitlement to PIP so I can apply for free disabled tax on vehicle

Cherida
Cherida Community member Posts: 4 Listener
edited September 2021 in PIP, DLA, and AA
I need a new certificate of Entitlement to Personal Independence. My PIP was reviewed and renewed in May 2021 but ihavenot received anew certificate and I needed to apply for free disabled tax on our vehicle. This is the 1st time I have applied for this. I receive the enhanced mobility rate. Please could someone help me. Thank you.

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  • Cherida
    Cherida Community member Posts: 4 Listener
    edited September 2021
    I need a new certificate of Entitlement to Personal Independence. My PIP was reviewed and renewed in May 2021 but ihavenot received anew certificate and I needed to apply for free disabled tax on our vehicle. This is the 1st time I have applied for this. I receive the enhanced mobility rate. Please could someone help me. Thank you.
  • Cherida
    Cherida Community member Posts: 4 Listener
    Hi I finally got through to their offices after 38 minutes on hold, and was helped by a helpful young man who said he would get my new certificate sent out today. 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    Hello @Cherida

    Do you still have your decision letter showing the enhanced mobility award?  If so, this is what is needed.  From the 'financial help if you're disabled' government webpage:

    Vehicle tax exemption
    Eligibility
    You can apply for exemption from paying vehicle tax if you get the:
    • War Pensioners’ Mobility Supplement
    • Armed Forces Independence Payment
    The vehicle must be registered in the disabled person’s name or their nominated driver’s name.
    It must only be used for the disabled person’s personal needs. It cannot be used by the nominated driver for their own personal use.
    You can only have one vehicle tax exemption at any one time.

    How to claim
    You must include the following with your application:
    • a letter or statement from the Department for Work and Pensions that shows your PIP rate and the dates you’re getting it
    • the vehicle log book (V5C)
    • an original MOT or GVT certificate (if your vehicle needs one)
    • an insurance certificate or cover note (if you live in Northern Ireland)
    Does that help?
  • wilko
    wilko Community member Posts: 2,439 Championing
    persistence pays off in the end, once you get through to DWP on the phone I’ve always found them very helpful.
  • Cherida
    Cherida Community member Posts: 4 Listener
    Thanks for your help.
  • wheeler1970
    wheeler1970 Community member Posts: 11 Listener
    Hello rather than start a new thread my question is similar to the op. So basically my certificate of entitlement expires in June 2023 but my pip award as been reviewed until 2025 but I didn’t receive a new certificate,so can I still use the old certificate to tax my car? Reason I’m asking is the car tax isn’t due until march this year but means there will only be 4 months remaining on the old certificate,so do I need to get a new certificate? Thanks Martin.
  • poppy123456
    poppy123456 Community member Posts: 62,094 Championing
    wheeler1970 said:
    Hello rather than start a new thread my question is similar to the op. So basically my certificate of entitlement expires in June 2023 but my pip award as been reviewed until 2025 but I didn’t receive a new certificate,so can I still use the old certificate to tax my car? Reason I’m asking is the car tax isn’t due until march this year but means there will only be 4 months remaining on the old certificate,so do I need to get a new certificate? Thanks Martin.

    Providing you still have Enhanced mobiltiy you will need to ring PIP to ask them to send you a new certificate of entitlement. I beleive each certificate only lasts for the duration of the PIP award. Before ringing please make sure the certificate isn't on the back of another page.
  • wheeler1970
    wheeler1970 Community member Posts: 11 Listener
    Thanks poppy I did think that might be the case I just wanted to make sure,there is nothing on the back of any pages of the new award so I’ll give pip a call in the morning. Thanks again
  • Tori_Scope
    Tori_Scope Scope Posts: 12,451 Championing
    Let us know how you get on @wheeler1970 :) 
  • wheeler1970
    wheeler1970 Community member Posts: 11 Listener
    Hello just to let you know that DWP PIP are going to send out a new certificate. Thanks for your help.
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    That's great news @wheeler1970 :)
  • ginger3537
    ginger3537 Community member Posts: 1 Listener
    I believed that my certificate lasted for the length of my award for DLA which is indefinitely. but the Post Office woman say No it is only valid for the year it is issued. she says I cannot use it twice and have to send for a new cert every time I change my car. I used the old original cert for 10 years until the new woman took over post office. she says I cant do that  now and must get a new cert. At one PO i went to a couple years ago they used my annual letter of award and just scanned the bar code on it. I think it is very hit and moiss and very un clear.
  • poppy123456
    poppy123456 Community member Posts: 62,094 Championing
    ginger3537 said:
    I believed that my certificate lasted for the length of my award for DLA which is indefinitely. but the Post Office woman say No it is only valid for the year it is issued. she says I cannot use it twice and have to send for a new cert every time I change my car. I used the old original cert for 10 years until the new woman took over post office. she says I cant do that  now and must get a new cert. At one PO i went to a couple years ago they used my annual letter of award and just scanned the bar code on it. I think it is very hit and moiss and very un clear.

    If you're renewing the your vehicle tax for a vehicle that's already been changed to "disabled class"  then you do not need a certificate of entitlement. You can also renew online, rather than at a post office.

    You need a new certificate of entitlement if the registered keeper or vehicle changes. Full details here. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1143399/ins216-how-to-apply-for-free-disabled-tax-pdf.pdf You must take all your documents to the post office because V5C needs to be changed to disabled class.



  • mep1958
    mep1958 Community member Posts: 1 Listener
    markk said:
    I need a replacement certificate of Entitlement to Personal Independence.  I needed to apply for free disabled tax on our vehicle. This is the 1st time I have applied for this. I receive the enhanced mobility rate. Could any help with a phone number or an site that will assist me. Thank you.

  • poppy123456
    poppy123456 Community member Posts: 62,094 Championing
    mep1958 said:
    markk said:
    I need a replacement certificate of Entitlement to Personal Independence.  I needed to apply for free disabled tax on our vehicle. This is the 1st time I have applied for this. I receive the enhanced mobility rate. Could any help with a phone number or an site that will assist me. Thank you.


    You need to contact PIP and ask them to send you your certificate of entitlement. However, if this is a recent PIP award then this should have been included with your decision letter. Please be aware that the vehicle can only be used for the purpose of the disabled person.


    For used vehicles, when you first apply for free tax you must also change the vehicle’s tax
    class at a Post Office® branch that deals with vehicle tax. You need to take the following
    documents:
    • a V5C registration certificate (logbook) or the green new keeper slip and a filled
    in ‘Application for a vehicle registration certificate’ (V62)
    • a Certificate of Entitlement to DLA, PIP, CDP, ADP, AFIP or WPMS (please write the
    registration number of the vehicle in the top right hand corner)
    • an original MOT or GVT certificate (if your vehicle needs one)
    Vehicles registered with a NI address need a certificate of insurance or cover note
    (downloaded or faxed copies are acceptable, photocopies are not), valid on the day
    the tax starts


  • ltorbitt67
    ltorbitt67 Community member Posts: 1 Listener
    Hi all, 
    Our daughter has recently been awarded enhanced rate mobility,we would like to get a car, we have made enquiries about one, apparently we need a certificate of entitlement. Is this the award letter, or do we need to apply for something else? Worrying this is a daft question, but we have never had mobility at this rate and are unsure what we are doing.
  • poppy123456
    poppy123456 Community member Posts: 62,094 Championing
    ltorbitt67 said:
    Hi all, 
    Our daughter has recently been awarded enhanced rate mobility,we would like to get a car, we have made enquiries about one, apparently we need a certificate of entitlement. Is this the award letter, or do we need to apply for something else? Worrying this is a daft question, but we have never had mobility at this rate and are unsure what we are doing.
    The certificate of entitlement is just for when you’re applying for free road tax. For the motability scheme you just need to take her PIP award letter to a dealer of your choice, this is what I did for all 3 of my vehicles. 

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