Has anyone had any luck complaining about the dwp administration procedures ? — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.

Has anyone had any luck complaining about the dwp administration procedures ?

bex49
bex49 Member Posts: 2 Listener
Specifically lying that they had not received my UC50 form and they had ., I did get a copy of it last month and it was date stamped 30 December 20 and it’s taken until last month from start to finish ! I sent my complaint about the service on the 5/7/21 and I’m still waiting for an answer !! 
It’s not a Mandatory Reconsideration that’s another story.

Comments

  • woodbine
    woodbine Member, Community Co-Production Group Posts: 7,710 Disability Gamechanger
    In fairness things are sometimes taking far longer than they should for obvious reasons and sometimes reasons that are less obvious.
    Be extra nice to new members.

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.