Has anyone had any luck complaining about the dwp administration procedures ? — Scope | Disability forum
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Has anyone had any luck complaining about the dwp administration procedures ?

bex49
bex49 Member Posts: 2 Listener
in Universal Credit (UC)
Specifically lying that they had not received my UC50 form and they had ., I did get a copy of it last month and it was date stamped 30 December 20 and it’s taken until last month from start to finish ! I sent my complaint about the service on the 5/7/21 and I’m still waiting for an answer !! 
It’s not a Mandatory Reconsideration that’s another story.
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Comments

  • woodbine
    woodbine Member, Community Co-Production Group Posts: 7,710 Disability Gamechanger
    In fairness things are sometimes taking far longer than they should for obvious reasons and sometimes reasons that are less obvious.
    Be extra nice to new members.
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