DWP won't respond to complaints
[Deleted User]
Posts: 5 Listener
Three months ago I complained to the DWP by phone, last month by recorded delivery and 3 weeks ago by email, every time I ring, which I have lost count of, I am fobbed off by the operator promising someone will call me back, they do not.
I am in receipt of PIP and have reached pension age and am entitled to Pension Credit which I applied for 5 months ago but it's as though I don't exist. I even tried firing off an email to ICE.
Can anyone advise what I should do? Sue them?
I am in receipt of PIP and have reached pension age and am entitled to Pension Credit which I applied for 5 months ago but it's as though I don't exist. I even tried firing off an email to ICE.
Can anyone advise what I should do? Sue them?
0
Comments
-
Then why is Pension Credit listed on the DWP webpage if the DWP doesn't deal with Pension Credit, then who does? If you wanted to offer some help then why not include this information?
The Department of Work and Pensions is a misleading title then?
Tbh I did get one callback, on the 26th July and was told I'd hear within a week. No I didn't.
I got the complaints address from the operator and the email is one they contacted me over a previous complaint.
0 -
And what tone is that may I ask? That's rich considering your condescending, dismissive and unhelpful response.
How do you block people on here?
Just joined and never shall darken this doorstep again.
0 -
Closed pending review.1
This discussion has been closed.
Categories
- All Categories
- 14.1K Start here and say hello!
- 6.7K Coffee lounge
- 59 Games den
- 1.6K People power
- 84 Community noticeboard
- 21.7K Talk about life
- 4.9K Everyday life
- 45 Current affairs
- 2.2K Families and carers
- 818 Education and skills
- 1.7K Work
- 421 Money and bills
- 3.3K Housing and independent living
- 874 Transport and travel
- 649 Relationships
- 60 Sex and intimacy
- 1.3K Mental health and wellbeing
- 2.3K Talk about your impairment
- 843 Rare, invisible, and undiagnosed conditions
- 889 Neurological impairments and pain
- 1.9K Cerebral Palsy Network
- 1.1K Autism and neurodiversity
- 35.2K Talk about your benefits
- 5.6K Employment and Support Allowance (ESA)
- 18.3K PIP, DLA, and AA
- 6.3K Universal Credit (UC)
- 5K Benefits and income