Hi, my name is Zykah! My ESA wasn't paid into my account and I'm not sure why

Zykah
Zykah Online Community Member Posts: 7 Listener
My WAS was not paid into account and I don't know why.

Comments

  • Zykah
    Zykah Online Community Member Posts: 7 Listener
    edited October 2021
    Sorry my esa was was not in my account it is always there on midnight Saturday. And I don't know why my Anxiety level is high and I know what to do.

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello @Zykah

    Welcome to the community, it's lovely to see you join. 

    I apologise but I don't know what you are referring to by "WAS", I can't seem to find what that stands for, would you please be able to explain? :) 

    I'm sorry to hear it wasn't paid into your account, when was it due? Perhaps there was just some delay over the weekend and it will b with you Monday?
  • Zykah
    Zykah Online Community Member Posts: 7 Listener
    Hi. It has always been by midnight Saturday. My last payment was 2 wks ago. I haven't been contacted by dwp or Recieved any letters from them.

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    I see @Zykah

    I'm sure it's nothing to worry about and possibly just a computer error or something. Will you be calling them tomorrow morning to find out what is going on?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,
     DWP do not pay money into a bank on a weekend. The reason it would show on a Saturday is because your bank allows the payment to clear on this day.
    There could be many reasons why you haven't received it and it could also be a simple error. Either way, if you don't receive payment tomorrow then you will need to ring DWP to ask the reaosn why.
  • Zykah
    Zykah Online Community Member Posts: 7 Listener
    I'm hoping that it will be there by tommoro and I won't have to call them, but if not I will get in touch with them.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,454 Championing
    Any luck yet today @zykah?
  • Zykah
    Zykah Online Community Member Posts: 7 Listener
    Hi thank you for asking she said for some reason it was paid manually. She apologized and it was paid into my account.