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Username_removed said: Do not call to announce your intent. You are calling a likely outsourced call centre and what they tell you is effectively random. The most common outcome of this sort of call is that they’ll tell you “don’t worry, we’ve noted your intent and we’ll wait for your evidence or application before we treat it as an MR”. Then there you are busily filling in your MR form only to suddenly get an MR decision through the post. Cue much anger and frustration and posts on here along the lines of “… but they told me… “ and so on. So, every possibility your call will be treated as the start of the MR and you’ll get a decision before you’ve even started the form. Almost inevitably some people who do actually want to start the MR over the phone find that it’s been logged only as a query.If you want to do an MR then do so in writing. Ideally do so within the month but it’s not fatal if you don’t. The brick wall limit is 13 months. What you don’t do is delay the MR because you’re awaiting evidence. If your evidence isn’t there within the deadline then meet the deadline. Your evidence can always form part of any subsequent appeal. The success rate for MR was 51% and falling so it’s effectively random anyway. Far more reliable outcomes are obtainable when you get to appeal.
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