How long after a case manager for PIP will you get a decision?

dawnjones22

How long after a casemanager for pip will u get a distion 

chiarieds

Hi @dawnjones22 - & welcome to the community. After an assessment, it can take on average 8 weeks to get a decision; you might have received a text about this. I'm sorry, but it can take a while, unfortunately.

janer1967

Hi and welcome to the community I'm glad your query has been answered please let us know how you get on 

dawnjones22

It's a review I asked for and it's been 12 wk now 

poppy123456

dawnjones22 said:

It's a review I asked for and it's been 12 wk now 

Do you mean it's been 12 weeks since you returned your form? Or it's been 12 weeks since you had your assessment?

dawnjones22

I asked for a review and its been 12 wk since I put it in and I've erd nothing yet do u kn how long it takes I phoned up and thay told me it was with casemanager 

poppy123456

There are no timescales but backlogs are huge so it could take several months before you have a decision.

DuffersMum

dawnjones22 said:

I asked for a review and its been 12 wk since I put it in and I've erd nothing yet do u kn how long it takes I phoned up and thay told me it was with casemanager 

I submitted my change of circumstances mid August and heard nothing from them until I saw a sum in my bank account last week which was larger than my normal PIP payment.  I received the decision letter the day after (I did ring about the amount so knew what the letter would say).

I was surprised everything was sorted so quickly.  Hopefully you will hear something soon.

poppy123456

DuffersMum said:

dawnjones22 said:

I asked for a review and its been 12 wk since I put it in and I've erd nothing yet do u kn how long it takes I phoned up and thay told me it was with casemanager 

I submitted my change of circumstances mid August and heard nothing from them until I saw a sum in my bank account last week which was larger than my normal PIP payment.  I received the decision letter the day after (I did ring about the amount so knew what the letter would say).

I was surprised everything was sorted so quickly.  Hopefully you will hear something soon.

Paper based assessments are rare so the OP should expect an assessment by either telephone or face to face because most people have them.

DuffersMum

poppy123456 said:

DuffersMum said:

dawnjones22 said:

I asked for a review and its been 12 wk since I put it in and I've erd nothing yet do u kn how long it takes I phoned up and thay told me it was with casemanager 

I submitted my change of circumstances mid August and heard nothing from them until I saw a sum in my bank account last week which was larger than my normal PIP payment.  I received the decision letter the day after (I did ring about the amount so knew what the letter would say).

I was surprised everything was sorted so quickly.  Hopefully you will hear something soon.

Paper based assessments are rare so the OP should expect an assessment by either telephone or face to face because most people have them.

I know...I was astonished.I was still waiting for a text to say they’d received my form or a date for an assessment... but things are due to change somewhat I believe regarding how the DWP deal with PIP claims so let’s hope it’s a sign of things to come...especially for people whose conditions are unlikely to improve 

Asmith61994

My timeline hope it helps 

I sent my pip claim for back on 24th July. I got a text confirming they received it on the 16th August. I then didn't get a telephone assessment until 16th November it got cancelled on day and rearranged to the 20th. I had the assessment then the following Monday 22nd  I got a text saying dwp have received my written assessment should be in touch in 8 weeks. I then received a random call on the 3rd December from a dwp decision maker they asked me more information this really caught me off guard was unaware it was something they do. But the decision-maker said I should receive a decision in 1-2 weeks. I will update the timeline when I get more info. 

celticgirl

i had a missed call then phoned today got told there was a letter sent out it’s with the decision maker 

poppy123456

celticgirl said:

i had a missed call then phoned today got told there was a letter sent out it’s with the decision maker 

If a decisons been made it can take up to 24 hours for them to be able to see what that decision is on the computer. The letter may also be a standard letter to say they have all the information they need to make a decision.

Once a decision is made you'll be contacted.

celticgirl

Thanks so confusing all this missed call then getting told there is a letter on way but it’s still with decision maker makes your anxiety worse 

celticgirl

So do you think if I phone tomorrow they would be able to tell me . As dont think i can wait 2 weeks on letter as my nerves are shattered 

poppy123456

If a decision is made they will tell you. If it’s not there’s nothing to tell you. 

celticgirl

Thanks think I will wait on letter how long will that take 

poppy123456

Up to a couple of weeks but often sooner. Is it a first time claim? If so and you're successfully awarded and you gave a mobile contact number they have been know to text if there's an award. I've never known them text if there's no award.

celticgirl

No been on it for 6 years but runs out in April so its a review. But since my first claim I have something else wrong which i had to put on form . So now its just a waiting game 

poppy123456

celticgirl said:

No been on it for 6 years but runs out in April so its a review. But since my first claim I have something else wrong which i had to put on form . So now its just a waiting game 

Then i'm not aware of them texting with review decisions.

celticgirl

Thanks so will need to wait on letter and hopefully my award has went up