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UC change of health condition

kano7481
kano7481 Member Posts: 36 Connected
Hi everyone, 

Hope you doing well and safe. 

If you could help please, my friend is claiming UC, after a change of her health condition she has reported this change in November using her UC account and provided her fit note details stating that she not fit for work for 6 months, then she got a message in her journal saying : 

Due to Coronavirus I am unable to check your fit note.
I trust the information is correct and you’re still unable to work.
Keep your fit note as you may need to show it in the future.

She has been told that she should recieve UC50 form after 29 days of reporting health condition but she still didn't recieved or heard anything from them and she still have phone calls from her work coach every two weeks and was asked to read and accept her comitements again. 

She is confused about her situation and if she has to ask for the form or keep waiting to be contacted by them. 

Thank you for your time reading. 

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