I applied for a backdated payment for carers element. How long does payment usually take?

Millymoo_1990
Millymoo_1990 Online Community Member Posts: 4 Listener
edited February 2022 in Universal Credit (UC)
I applied for a backdated payment for carers element. I have been successful. BUT
How long does it usually take to receive payment? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,
    First they need to recalculate your past statements to work out exactly how much they owe you. Once this is done you'll receive a letter on your journal telling you how much they owe you. Once payment is sent it takes 3-5 working days to go into your bank account.
    Do be aware that once your statements have been recalculated they will be replaced with the new ones so you will lose your existing ones. If you want to have copies of the ones you have now then you should do this now.
  • Millymoo_1990
    Millymoo_1990 Online Community Member Posts: 4 Listener
    Thank you. I have already waited 6 weeks but still no letter on the journal. 
    Just struggling as partners ESA has stopped as we are appealing his LCRW assessment. 

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    The ESA stopping won't make any difference financially anyway because it's deducted in full from your UC entitlement, unless of course this was a reassessment and he was previously claiming the LCWRA element.
    Put a message under the payment section and ask about the money that's owed for the carers element.
  • Millymoo_1990
    Millymoo_1990 Online Community Member Posts: 4 Listener
    They stopped the payment after my UC was paid. So money is down now until next UC payment. 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Yes, claiming both of those together does help to budget better because the ESA is paid fortnightly.
  • Millymoo_1990
    Millymoo_1990 Online Community Member Posts: 4 Listener
    thank you for you support. 
    I have popped a message on the journal. Hopefully I should hear something.