Does your car have to go back to original dealership if you're changing to a different vehicle? — Scope | Disability forum
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Does your car have to go back to original dealership if you're changing to a different vehicle?

jimbo7749 Community member Posts: 1 Listener
Hi all, hope you are all well. When changing your car after the 3 year lease period. If you are changing to a different make of vehicle at another dealer does your car have to go back to the original dealership,


  • Alex_Scope
    Alex_Scope Posts: 7,562 Scope online community team
    Hi there @jimbo7749 that's a good question, I don't know, as I've always leased from the same dealership.

    I've found this information on the Motability website

    Collection day!

    • When collecting your new car, don’t forget to bring your driving licence plus the letter we sent you which includes your PIN. If you've lost your PIN, you can also access this within your Motability Scheme online account.
    • Return your current car to the dealer supplying your new car
    • Hand back any documentation and equipment that was given to you with the car, such as the manufacturer handbook and any spare keys (including any red keys issued). This could also include a key for locking wheel nuts, a tyre inflation kit, radio or key codes, satellite navigation SD card, remote controls, parcel shelves or additional seats
    • The dealer will take a brief condition description of the car. Provided the car is in good condition you could receive a bonus a few weeks later
    • Check that you and/or your nominated drivers are on your new insurance cover note
    • Make sure the dealer has your correct contact details so they can contact you during your lease with important information such as service reminders
    • Before you enter your PIN ask your dealer to give you a tour of the car. If you don’t recognise any features please discuss this with your dealer before you leave.
    I hope that helps to answer your question :) Let me know if anything else comes up, and enjoy exploring the forum.

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  • poppy123456
    poppy123456 Community member Posts: 49,593 Disability Gamechanger
    It's a very simple process when returning your existing car, just take it to the dealer when you collect your new car. The dealer will have a quick look around the car with you before you hand everything back to them. Then you sign for your new car and drive it away, it's as simple as that.
    If you're eligible for the good condition bonus you'll receive that a couple of weeks later.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.


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