Uc50 claim. I'm due to have surgery. Is there any way I can push for a quicker assessment date?

aid1234
aid1234 Online Community Member Posts: 17 Listener
edited March 2022 in Universal Credit (UC)
They received my claim on 18th jan, am only waiting for assessment appointment but am due to have surgery in 3 weeks. What can I do if they book my appointment when am in hospital? Is there a way I can try and push this quicker?? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 62,574 Championing
    Hi,
    That's not long at all to be waiting. Backlogs are huge and some people are waiting several months and more for an assessment. Therefore based on other members here you'll likely be waiting longer than those extra 3 weeks. For peace of mind you can ring the Health Assessment Advisory Service and tell them you'll be in hospital during X dates. https://chdauk.co.uk/about-us/contact-us/


  • aid1234
    aid1234 Online Community Member Posts: 17 Listener
    No it not I only got told 3 days ago that am having surgery. Thanks I’ll give them a ring tomorrow 
  • shellbell20
    shellbell20 Online Community Member Posts: 260 Empowering
    I spoke to them last week. I had waited 3 months before I was referred by UC, so  I am already on month 4. Anyway, they rang me last week as apparently, I had missed something out on the form. I asked them how long it would take and would I have to wait another 3 months for an assessment?  The person on the phone said that they had caught up on the backlogs. I don't know how true this is, but I thought I would share it :)
  • poppy123456
    poppy123456 Online Community Member Posts: 62,574 Championing
    shellbell20 said:
    The person on the phone said that they had caught up on the backlogs.
    The person you spoke to is someone from a call centre and will have no idea of the length of the backlogs. Unfortunately, they are wrong here and they haven't caught up with them. Backlogs are huge across most of the country and some are waiting as long as 1 year for the WCA.
  • shellbell20
    shellbell20 Online Community Member Posts: 260 Empowering
    poppy123456 said:
    shellbell20 said:
    The person on the phone said that they had caught up on the backlogs.
    The person you spoke to is someone from a call centre and will have no idea of the length of the backlogs. Unfortunately, they are wrong here and they haven't caught up with them. Backlogs are huge across most of the country and some are waiting as long as 1 year for the WCA.
    I am not sure they were from a call centre as they rang me, not me them, and were looking over my paperwork.  I might be wrong and they might just be from the call centre.

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