Call from pip yesterday saying it'll be reinstalled, but today they said nothing is on the system

Mastanie

I got a call from pip yesterday saying that my pip will be reinstalled and that get back payment too but today when I called them they saying that nothing is on system I'm quite anxious about that anyone can help please

janer1967

Hi there 

It often takes 24 hours plus for the system to update so don't worry too much 

Ross_Alumni

Hi @Mastanie

Welcome to the community, I hope you are well today. 

As mentioned above, it can take some time for these things to go through the system so I'm sure that it will be sorted very soon, please do your best to relax and not worry about it too much  

Mastanie

Thank you xx

Ross_Alumni

Mastanie said:

Thank you xx

You're welcome. I hope you're having a nice day so far  

Mastanie

Hi guys been a week and I called pip 3 times but they still saying there is nothing on the system and I'm really getting very anxious😒😒😒

poppy123456

May i ask why it stopped in the first place? 

Mastanie

I don't know why 🙄