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I keep getting told a case manager can make same day desicon as it a 3 week wait

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Leanne29
Leanne29 Community member Posts: 9 Listener
edited April 2022 in PIP, DLA, and AA
Hi there our supportworker did the assessment for me they received it 3 weeks yesterday I keep getting told a case manager can make same day desicon as it a 3 week wait 

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,976 Disability Gamechanger
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    Hi,

    You don't say what assessment this is for, whether it's PIP or the work capability assessment? Either way a decision can take anything up to 12 weeks, sometimes longer.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,508 Disability Gamechanger
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    Welcome to the community @leanne29 :) How are you doing? Thanks for joining the community!

    I'm also not quite sure what you're referring to here. Are you talking about a benefit assessment? I've moved your post into our general benefits and financial support category for the time being, but can always move it somewhere else if needed :) 

    As poppy123456 has said, waiting times for benefit assessment decisions can unfortunately be quite long. It's difficult to say exactly how long the wait will be, as it does vary. 

    National Campaigns Officer at Scope, she/her

  • Leanne29
    Leanne29 Community member Posts: 9 Listener
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    It's a pip assessment it been back 3 weeks was told on the phone fro new claims its a 3 week wait
  • poppy123456
    poppy123456 Community member Posts: 56,976 Disability Gamechanger
    edited April 2022
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    For PIP it's 2-12 weeks ( after the assessment) and this applies to all claims, regardless of whether it's a first time claim or not.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Leanne29
    Leanne29 Community member Posts: 9 Listener
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    When I phoned up 2 days ago they said they just been notified that desicon are taken 3 weeks that the think get told different stuff all the time
  • poppy123456
    poppy123456 Community member Posts: 56,976 Disability Gamechanger
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    As you've already waited 3 weeks then they are clearly wrong. There's nothing more you can do until a decision's been made.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    When you call you are speaking to an outsourced call handler who doesn't always give the correct advice that's why you are told differently each time you call 

    We advise based on what other members say about their experiences 

    Even pre covid it was always advised decisions take up to 8 weeks but with increased backlogs that's why there is more delay 
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