Hospital problems

marybottomley

Does anyone find that hospital staff don’t know what is happening 

Ross_Alumni

Hi @marybottomley

Thanks for making this post. 

Would you mind expanding on what you mean by this please? Has something happened to you recently that has given you the impression that they are that way?

Of course they are very very busy at the moment and under a lot of stress. I'm not trying to excuse whatever has happened to you, but just offer a reason as to why it may have happened. 

Take care

Oxonlady

Hi @marybottomley and @Ross_Scope, I am in A&E right now, the second time within a week. I will be writing to the Trust to suggest that they must have a well-defined policy on how to treat disabled people, especially those of us in wheelchairs. After the first time, I reported the hospital to the Quality Care Commission.
I'd been humiliated and made to feel a nuisance just for asking to be taken to the loo, then asking to be moved to a more private area so I could inject my insulin and finally after five and a half hours waiting to see a doctor, asking how much longer it would be. It turned out to be seven hours. All the time I was there on my own, never offered food or drink. In the end, including time waiting for hospital transport home, I was in my wheelchair for 17 solid hours. When I got home, I felt more ill than when I came into hospital.
It looks like it'll be the same tonight. I'm in as much pain as when I came in and they've discharged me to wait several hours for transport home. 

To sum up, hospital staff have no idea about the needs of wheelchair-bound people. It's bad enough having to have strangers help with toileting and personal care. They can be very insensitive, with comments such as "how do you manage at home?", "why can't you move your wheelchair?" etc. There's no understanding that when you ask a nurse to help you, it can't wait, especially with a damaged spine. I could go on. Sorry but I'm now totally exhausted. I can't wait to get home but I have a very long wait through the night... 

Sandy_123

@Oxonlady I hope you are seen soon and able to get transport quicker.  Its not good that noone offers a drink.

woodbine

I was in A&E couple of weeks ago, it was a Monday night and extremely busy, but I was in and out in just under four hours and was treated great.
I know that everyone's experience is different but I have to speak as I found.

marybottomley

The reason why I wrote this post is because my husband is being told that can come home by the doctors but then the nurses don’t know anything about it so the medication discharge letter and transportation isn’t and it’s not the first time we have had problems like this so I am just wondering if anyone else had similar problems 

Alex_Alumni

Thanks for explaining @marybottomley that's very frustrating. It sounds as though there's a problem with communication between the doctors and nurses, or that messages are taking a bit longer than they could to come through. 

How are things today? Have they been able to sort out the medication discharge letter and transport?

Lisatho11987777

I am in hospital on a corona virus ward and they are short staffed extremely busy when we want a drink we have to ask we are over the top of A&E and the ambulances are lined up waiting to go in with people in them at the moment there is a 13hr waiting time one person who just came up on the corona virus ward was in the ambulance for 8hrs and 12hrs in A&E waiting for a bed they are over whelmed 

marybottomley

Hi everyone 
thank you for the comments 
my husband is still stuck at the hospital because of transport problems 
I completely understand that the hospital is under pressure but one thing which would really help is better communication throughout all departments 
Mary