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em444
em444 Community member Posts: 107 Connected
edited July 2022 in Universal Credit (UC)
Hi All
I should have probably tied this In with earlier post, bit its a different category.
Just wondered if anyone in the Universal Credit LCWRA  group, has any experience with Framework BWF program  ?
I was referred to them, by my dwp coach. She said that they would support me, while I was in the Support Group..
I was contacted by what I thought was a mental health support worker from Framework.
 Who turned out to be a Work Coach  ! They said that, each week, I had to complete tasks, that were work related. I explained I was In Support group, and was told, you have to try to do tasks. She kept on asking for my cv. And asking me to write down, my personal strengths, so that she could work on interview techniques.
I was put with 8 different people,  all work coaches, and then the first person that helped actually helped with my mental health,  was supposed to be a Mental Health worker. Who then told me, that she was training to be a work coach, as well. So then It didn't take long, before she started asking me about work, and that she would need my cv. She then left, so again, I was put with the actual Manager, because they were short staffed. After 2 months, was told we've found you a Mental Health support worker. So I thought, at last, someone who will help me. Then She says,  Its my job, to get you back into work. Im a work coach  ! At this point, I'd had enough. And complained to dwp coach, she said, its voluntary, so I told them I was withdrawing, from the programme.
It was, of no help to me at all, and has made my mental health worse. Is this something that I could put on my LCWRA Review form ? Its definitely made my mental health escalate, with all the pressure and stress !
Thanks 
EM444 

Comments

  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Hello @em444 and thank you for reaching out about this. I can see it was a little while ago now, so I'm sorry we haven't been able to reply to you until now, please accept our apologies.

    Could you tell me what's happened since May, and how you're feeling now?

    As you were in the LCWRA group, you should not have been asked about any work commitments at all, so if you haven't already I would raise it as an issue, or seek some professional support and advice to do so. Advice Local is a good place to start.

    I can see that this has had a negative impact on your mental health, as your expectations of support were not met, and it sounds like you were passed from pillar to post, with staff shortages on top, it must have been very frustrating and upsetting to deal with. 

    Have you been able to access enough support for your mental health since you posted about this?

    Please let us know if we can do anything further to help, and how things are going at the moment.

    I hope you're having a good evening and keeping well :) Don't be afraid to reach out if you need to.
    Online Community Coordinator
    Scope

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