Hi just wandering if someone could help, I’ve recently been given a decision on my claim for lcwra

sarahFurn

Hi just wandering if someone could help, I’ve recently been given a decision on my claim for lcwra which was accepted but I’ve been handing in sick notes for 15months, if it’s back dated, how long do you normally have to wait to receive the ‘back dated’ money. My journal said that they would be in touch within 7days (it’s been 15 now) n I’ve messaged them multiple times and tried calling but not got any help? 

janer1967

Hi and welcome to the community 

They always say 7 days buf in reality it is usually a few weeks as they need to recalculate all your old payments where you would be entitled to the extr element 

You should get the additional amount in your next uc payment buf back pay is paid separately 

Keep a check on your old statements and when they change they will have done the calculation 

If you put note in your journal mark it as payment query then a dm will see it 

sarahFurn

Thank you so much for reply, yes my first payment has showed up on this months statement and I’ve just re-sent my msg threw the payment section so hopefully they will reply
Thanks again 

janer1967

Your welcome 

Just in case you are not aware you don't get the extra element until the 4th full assessment period after you reported your health condition So the first 3 are waiting periods 

sarahFurn

Thank you 
and yes I agree they should change it!
it’s so difficult atm to even get an answer off ‘anybody’ threw the journal n that’s the way they suggest is the best way to get help or answers, I haven’t had an answer for 2weeks (when I sent my first message) which is why I decided to post on here!
So Thanx Every1 for help, it’s much appreciated! 

sarahFurn

Hi
Just thought I’d update my post, after MANY many messages and calls trying to find out when my lcwra payment was going to be backdated and to when, I received a msg threw my journal saying that they are back dating it to June 2021 (I sent my first fit note in feb 2021, so it is correct) and they’ve said it will be paid Friday! (17 days after initial letter,saying I’d been awarded lcwra) so just thought I’d update for others that are waiting “the 7days” they mention in the letter!! 

Thank you so much for your initial help on here which was far more than I was getting from my journal, you helped put my mind at rest and for that I’m great full 👏👏😊 

Tori_Scope

Well done for persevering @sarahFurn