Opportunities to share experiences in exchange for a voucher

66Mustang

On this forum I often see opportunities to earn vouchers of a decent monetary amount, often £20-50, but they all require taking part in an online video meeting or phone call.

I have lots of spare time and I’d love to help and earn a bit for my time but would find it impossible to do either of those.

I’m guessing this has already been explored and that there’s a reason why it hasn’t been done already but I’m just wondering if Scope would consider putting these out in other formats for those of us who find it hard to use the phone or speak via video chat?

I think an email questionnaire would be more accessible for some - also, just an idea, but you could regulate it so the response has to be at least x thousand words so you get the same amount of detail as you’d get over the phone.

Is this possible or is there a reason why the opportunities are strictly phone/webchat based?

Thanks!

Tori_Scope

Thanks for the feedback! I've just passed this on to our user research team @66Mustang  

In the meantime, would a 'card sort' exercise, such as this new opportunity, be accessible to you? 

66Mustang

Thank you for passing it on @Tori_Scope  

Yes those card sorts are definitely accessible, though I haven’t completed that one as I don’t have children.

The reason I was interested in the others was that they are guaranteed to get you a voucher, rather than entering a draw.

That said, I just realised how much that sounds like I’m only interested in the money. That isn’t the case I promise! I just thought it could be a way I could lend my time and get something in return to help with the cost of shopping. Truth be told if the 1 hour call was put into email format I’d likely spend far longer than an hour writing out my answers - probably several hours.

Thank you again

Tori_Scope

I completely understand, don't worry @66Mustang! I'm sure the team want to make things as accessible as they can, so would do their best to accommodate for any adjustments that'd need to be made  

leeCal

I’d be ok doing a questionnaire too.

L_Volunteer

Hopefully, there will be lots you can get involved in @leeCal. Your voice is critical and deserves to be heard. 

As @Biblioklept says, I have also asked for a typed chat, which has been happily accommodated. They are generally flexible to your needs and strengths 

Grace_Scope

Hi @66Mustang thanks for this feedback.

As @Biblioklept mentioned we can run these content testing sessions using instant messenger. Usually this means joining a call and using the type chat function to communicate. Would that be accessible to you?
Next time we publicise one of these sessions I will make it clear that people can participate by instant messenger as well as phone or video call, so we don't exclude people. 

When we do interviews we are happy to send email questionnaires if people prefer to communicate that way too. 

Best wishes
Grace

66Mustang

Thank you for clarifying @Grace_Scope and everyone else. Much appreciated.

janer1967

Great I am on the panel but don't respond to many as I can talk on phone buf don't want to video chat 

Much rather email or phone interviews 

Tori_Scope

Thanks @Grace_Scope

I think the research panel offer similar adjustments @janer1967 I remember asking them about this previously, and they mentioned that some people type in the chat rather than speak during video call sessions, and that it's fine to have your camera turned off. @James_Scope may be able to elaborate on this more.