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Hi, my name is Haffy! Disabled Students and UC
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Haffy
Community member Posts: 1 Listener
For the attention of Case Manager
I have spoken to disability advisor ranchan and had not understood any of the effect on uc if H goes university.
The process is difficult every time I ask I get hit by a blocked wall.
I do not understand why no one in UC can advise us on this issue this is not acceptable.
Here is young lady with severe disability who wants to better her life chances to gain sone independence and an opportunity to fulfil her life and be a productive member of society
..this opportunity means H will get support both at home and university to attend and to work remotely..and to gain qualification that means she can earn and live independently with support in her future..but UC is NOT Telling us of process and how this works if she's goes university what support she will get as this is your job is it not to advise a customer best way forward to gaining skills to job market...it's so much misinformation and bureaucracy and so so not user friendly....you do not allow information it's all internal through work coach and it feels do my blocks ...NOT HAPPY AT ALL WITH THE WAY YOU ARE DEALING WITH H....ITS TIME CONSUMING AND INFORMATION SHOULD BE AVAILABLE ...ACCESSIBLE BUT ITS NOT AND TAKES DO SO LONG TO GET ANSWERS THAT EXPLAIN PROCESS. WHY IS THIS.
..WHO IS RESPONSIBLE TO SUPPORT H ....THROUGH WANTING A BETTER LIFE OFF UC ...SEEMS NO ANSWERS WE ASK DONT GET REPLYS .
PLEASE HELP
Comments
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Hi and welcome to the community I understand your frustration but it isn't dwp role to advise on benefits it's their role to administer benefits
There are some knowledgeable members here who can help if you ask what it is you want to know
Or contact welfare rights
You are most welcome to vent your frustration it's 9ften difficult to find out the correct information -
You are not correct here, it's not their job to give benefits advice because they are not trained to do this. DWP administer benefits, not give advice.Is this person single with no dependants? if so, does this person currently receive a disability benefit such as PIP or DLA? If so has the person been found to have either LCWRA or LCW? if they have then they can continue with their UC claim.However, if there's a student maintenance loan available to them then this will reduce their UC, regardless of whether they take to the loan or not. There's some information here. https://www.entitledto.co.uk/help/Student-income-Universal-CreditThey will need to report the changes onto their journal if they become a student.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
I do think though that they should know the system well enough that they can advise. Because whether they should or not they often give advice and people listen to them and they're usually wrong!!
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