Award amount or Back pay?

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Comments

  • soniaj
    soniaj Online Community Member Posts: 9 Listener
    Yes I have but it seems I don’t pick right option to automated line
  • Lou67
    Lou67 Online Community Member Posts: 8,669 Championing

    @soniaj

    Hi if my memory is right I think it’s option 6. 
    I hope this helps.


  • soniaj
    soniaj Online Community Member Posts: 9 Listener
    Thank you will give it a try 
  • poppy123456
    poppy123456 Online Community Member Posts: 62,453 Championing
    edited March 2023
    soniaj said:
    What option do you press for automated service please?

    For the automated payment line is option 6. However, it has been known to give incorrect advice so you shouldn't rely on this.
    It will not give any information about any money that's owed.
  • carcari
    carcari Online Community Member Posts: 63 Contributor
    edited March 2023
    1,2,6 @soniaj