Hi, my name is georgie59! I won an appeal, but UC didn't inform the DWP

georgie59
georgie59 Online Community Member Posts: 1 Listener
edited August 2022 in Universal Credit (UC)
Hi my name is Georgie and I am so pleased that I found this community.
I appealed a decision on rent benefit at UC last year and won the appeal.
I have now been informed by DWP that UC didnt let them know that I have won and are trying to collect £11,628.26 that I don't owe!
I have all documentation from court appeal to prove my outcome and offered to send a copy to DWP but they can only accept it from UC.I am being ignored by UC and it's now been over 4 weeks trying to get this resolved.
I want to sue them but not sure where to turn. My blood pressure is 192/90 and I am being monitored by GP to avoid hospitalisation.
Any advice from you would be gratefully received x

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome to the community 

    I'm not sure anyone will be able to help as it is probably too complex for Internet forum 

    You should get some expert advice from cab or welfare rights 

    But others will respond and hopefully can help 
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hello @georgie59 and welcome to the community :) 

    Sorry to hear about what you are going through at the moment, it sounds really stressful. Having won the appeal, that should have been the light at the end of the tunnel for you but it's a shame that the issues have carried on.

    It's concerning to read about your blood pressure, however I'm glad that your doctor is aware of it and is monitoring you. Do ensure that you get in touch with them if you ever have any concerns about your health.

    Getting some professional advice with the best way to proceed sounds like a good idea, as it seems like a difficult situation to handle. Additionally, if you wanted to make a complaint at all about how this has been handled you can find information about the DWP's complaints procedure here.
  • poppy123456
    poppy123456 Online Community Member Posts: 63,735 Championing
    This makes no sense because UC is part of DWP. You need to send them the decision letter from the Tribunal.
  • calcotti
    calcotti Online Community Member Posts: 10,005 Championing
    edited August 2022
    georgie59 said:
    I have now been informed by DWP that UC didnt let them know that I have won ..
    I have all documentation from court appeal to prove my outcome and offered to send a copy to DWP but they can only accept it from UC…
    As poppy says, UC is part of DWP. The tribunal service should have informed DWP and probably did. I would let UC have a copy of the tribunal decision. If you have access to a JobCentre you could take the paperwork in and ask them to scan them.

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