Pip reward. Can you find out information on award over the phone?

daisygirl
daisygirl Community member Posts: 6 Listener
edited August 2022 in PIP, DLA, and AA
Hello all, hope your all doing good.
Little question if you don't mind.

I was rewarded pip this week by txt which is fine but says in the txt the award notice will take 2 weeks to come, Royal mail is due to go on strike so this letter will take even longer so my question is can you phone up or find out this information before the letter comes from somewhere? 

Comments

  • HayleyRX
    HayleyRX Community member Posts: 72 Contributor
    Yes you can phone up and ask, I did on my first p.i.p and they told me over the phone what I had been awarded :)
  • HayleyRX
    HayleyRX Community member Posts: 72 Contributor
    Can I ask when you put your review in please? I'm still currently waiting. 8 months so far x
  • poppy123456
    poppy123456 Community member Posts: 59,060 Championing

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm
    Find out about call charges


  • poppy123456
    poppy123456 Community member Posts: 59,060 Championing
    HayleyRX said:
    Can I ask when you put your review in please? I'm still currently waiting. 8 months so far x

    I seems like this was a new claim for daisygirl. I'm not aware of DWP sending texts for successful reviews.
  • HayleyRX
    HayleyRX Community member Posts: 72 Contributor
    Aww I see, thank you for that ☺️ 
  • daisygirl
    daisygirl Community member Posts: 6 Listener
    poppy123456 said:
    HayleyRX said:
    Can I ask when you put your review in please? I'm still currently waiting. 8 months so far x

    I seems like this was a new claim for daisygirl. I'm not aware of DWP sending texts for successful reviews.
    Yes this is what they are doing now for new claims I was told.
  • katrese
    katrese Community member Posts: 53 Listener
    had my video hearing yesterday 22.05.2023 I was so nervous scared stressed and axoius I started crying as soon as they started talking as I explained this has been effecting me so long and everyday I just feel now they won’t awared me even tho I have some points but not enough now I am waiting for a descion but I am sure they will say no again I answer the questions well but I kept crying for most of the time and had a mini panic attack 

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  • poppy123456
    poppy123456 Community member Posts: 59,060 Championing
    katrese said:
    had my video hearing yesterday 22.05.2023 I was so nervous scared stressed and axoius I started crying as soon as they started talking as I explained this has been effecting me so long and everyday I just feel now they won’t awared me even tho I have some points but not enough now I am waiting for a descion but I am sure they will say no again I answer the questions well but I kept crying for most of the time and had a mini panic attack 

    Flag

    Quote

    Question answered on your thread here. https://forum.scope.org.uk/discussion/106048/pip-video-hearing#latest

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