If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Two ESA payments

Options
wblackman84
wblackman84 Community member Posts: 5 Listener
Hi has anyone received two ESA payments in the same week? Because I received one on the 12th September and another on the 16th September both the same amount and I don’t know why

Comments

  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    Are both payments for your normal fortnightly amount?
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • wblackman84
    wblackman84 Community member Posts: 5 Listener
    Options
    Yes
  • wblackman84
    wblackman84 Community member Posts: 5 Listener
    Options
    calcotti said:
    Are both payments for your normal fortnightly amount?
    Yes both same fortnightly amounts
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    Options
    Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • wblackman84
    wblackman84 Community member Posts: 5 Listener
    Options
    calcotti said:
    Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.
    Thank you I will ring them Tuesday and see what they say and I will leave it out my account
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,981 Disability Gamechanger
    Options
    Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

    Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • wblackman84
    wblackman84 Community member Posts: 5 Listener
    Options
    Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

    Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this  :)
    I do struggle with phoning people but I got to if I want to know why I have received another esa payment.  As I don’t want to spend it and find out I got to pay it back
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,981 Disability Gamechanger
    edited September 2022
    Options
    Oh, I can hear you @wblackman84. The total dilemma between struggling with phone calls and knowing you need to do it anyway can be really tough!

    Does anything, in particular, help make phone calls more manageable for you? For me, it's making notes and doodling whilst on the phone.

    However, I know different things work best for different people. Wishing you all the best of luck  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.