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Two ESA payments

wblackman84

Hi has anyone received two ESA payments in the same week? Because I received one on the 12th September and another on the 16th September both the same amount and I don’t know why

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calcotti

Are both payments for your normal fortnightly amount?

wblackman84

Yes

wblackman84

calcotti said:

Are both payments for your normal fortnightly amount?

Yes both same fortnightly amounts

calcotti

Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.

wblackman84

calcotti said:

Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.

Thank you I will ring them Tuesday and see what they say and I will leave it out my account

L_Volunteer

Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this

wblackman84

L_Volunteer said:

Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this

I do struggle with phoning people but I got to if I want to know why I have received another esa payment. As I don’t want to spend it and find out I got to pay it back

L_Volunteer

Oh, I can hear you @wblackman84. The total dilemma between struggling with phone calls and knowing you need to do it anyway can be really tough!

Does anything, in particular, help make phone calls more manageable for you? For me, it's making notes and doodling whilst on the phone.

However, I know different things work best for different people. Wishing you all the best of luck