Two ESA payments

wblackman84
wblackman84 Online Community Member Posts: 5 Listener
in Employment and Support Allowance (ESA)
Hi has anyone received two ESA payments in the same week? Because I received one on the 12th September and another on the 16th September both the same amount and I don’t know why

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Are both payments for your normal fortnightly amount?
  • wblackman84
    wblackman84 Online Community Member Posts: 5 Listener
    Yes
  • wblackman84
    wblackman84 Online Community Member Posts: 5 Listener
    calcotti said:
    Are both payments for your normal fortnightly amount?
    Yes both same fortnightly amounts
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.
  • wblackman84
    wblackman84 Online Community Member Posts: 5 Listener
    calcotti said:
    Possibly an error by DWP (perhaps because of the sudden payment changes they had to process due to the short notice of bank holiday on 19th September). All you can do is ring them on Tuesday to as them.
    Thank you I will ring them Tuesday and see what they say and I will leave it out my account
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

    Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this  :)
  • wblackman84
    wblackman84 Online Community Member Posts: 5 Listener
    L_Volunteer said:
    Good luck with calling them Tuesday @wblackman84. How are you feeling about ringing them at the moment?

    Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and wish you the best of luck with this  :)
    I do struggle with phoning people but I got to if I want to know why I have received another esa payment.  As I don’t want to spend it and find out I got to pay it back
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    edited September 2022
    Oh, I can hear you @wblackman84. The total dilemma between struggling with phone calls and knowing you need to do it anyway can be really tough!

    Does anything, in particular, help make phone calls more manageable for you? For me, it's making notes and doodling whilst on the phone.

    However, I know different things work best for different people. Wishing you all the best of luck  :)

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