Does anyone have any advice for phone assessment

buntytmw
buntytmw Community Member Posts: 38 Connected
edited September 2022 in PIP, DLA, ADP & AA
Hi all
have a phone assessment on Wednesday , I have severe copd at the age of 33 which affects my daily life as I’m always very breathless and fatigue I also suffer from anxiety due to my condition which limits me to going out does anyone have any advice as it’s over the phone ?
many thanks 

Comments

  • buntytmw
    buntytmw Community Member Posts: 38 Connected
    Please help
  • buntytmw
    buntytmw Community Member Posts: 38 Connected
    hi yes ive printed it off and im going to make lots of notes too, do you think phone assessments have slightly different outcomes due to not being able to fully assess someone who they cant visibly see ?
  • Tori_Scope
    Tori_Scope Scope Posts: 12,471 Championing
    Hi @buntytmw :) I hope that your assessment goes well. It's good that you'll have your form in front of you, along with some notes. Many people find it helpful to have a few real world examples prepared for each relevant descriptor.

    Other than that, I'd suggest that you ensure your phone is fully charged, and that you're in a quiet environment if possible. You can have someone sit with you during the call, if you'd find that helpful.

    Remember to take your time when answering the questions, and ask them to repeat the question if you didn't hear or understand it the first time around.

    Some people also like to have a drink and snack with them, as the phone calls can be reasonably long (but don't worry if yours is short! The lengths vary). 

    Are you receiving enough support to help you manage your conditions at the moment, including your anxiety?
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    Hi @buntytmw hope your assessment went well.  I had mine on 12 Sept and got a text on 19th to say I had been to awarded PIP. My assessment was over the phone and lasted about an hour.  They say it takes between 6 to 8 wks to get a decision.  Good luck
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,920 Championing
    Thanks for sharing your experience with us @M_1967. It sounds like things have been really positive for you  :)
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    L_Volunteer said:
    Thanks for sharing your experience with us @M_1967. It sounds like things have been really positive for you  :)
    Yes, they have.  I would like to thank everyone who helped me with advice and guidance. Anything I can do to help others, I will.
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    M_1967 said:
    L_Volunteer said:
    Thanks for sharing your experience with us @M_1967. It sounds like things have been really positive for you  :)
    Yes, they have.  I would like to thank everyone who helped me with advice and guidance. Anything I can do to help others, I will.
    Btw, I got my decision letter yesterday.  It came approx 5 weeks after my phone assessment.  I got my back payment on Tuesday (20th).  
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,535 Championing
    Are you pleased with the decision @M_1967, I'm glad to hear that your back payment came through as well :)
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    Alex_Scope said:
    Are you pleased with the decision @M_1967, I'm glad to hear that your back payment came through as well :)
    Thank you 🙂.  Yes I am happy with the decision.  Hopefully others will be pleased with their decisions and if I can help in any way I would be happy to offer any advice.
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    wendy41 said:
    I had my phone assessment and I just went with the flow of the conversation. Answered the questioins. Your answers are typed into a computer. The assesser told me that once she finishes the assessment it goes to dwp and they pass it onto a decision maker, so she couldn't give me a time period of when I'd know as it would be in the hands of DWP. I suppose it depends on who you get on the day. 
    I received a text telling me they'd received my report and I'd hear within 8 weeks.  I hear in about 5.  Hope this helps and good luck. 🤞
  • buntytmw
    buntytmw Community Member Posts: 38 Connected
    Hi all yes my telephone assessment went really well she was very empathetic and lovely and said at the end she will do her best for me does that sound positive you think ?
    called capita today and they said they sent over the report today so will be asking pip for a copy anyone had the same on their decision as the report or? 
    Many thanks for your comments 
  • M_1967
    M_1967 Community Member Posts: 41 Contributor
    buntytmw said:
    Hi all yes my telephone assessment went really well she was very empathetic and lovely and said at the end she will do her best for me does that sound positive you think ?
    called capita today and they said they sent over the report today so will be asking pip for a copy anyone had the same on their decision as the report or? 
    Many thanks for your comments 
    Glad it went well. I didn't get a copy of the report until I received my decision letter. Good luck and hope you get the outcome you want x
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    The assessor shouldn’t have said anything to you because it’s not their job to do that. 
    Once the report is returned a decision can take 2-12 weeks. 

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