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UC payments

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Sheree_8
Sheree_8 Community member Posts: 80 Courageous
Hello, 

I need advice. I just seen my new UC  statement and have LCWRA.( I work part time 10hrs a week from home) the reason for this post. Is that according to UC I been paid over £1k more than I actually have. And have been heavily deducted. And what they going to pay me on 27th will barely cover the rent and no bills nor food
.
I have just been paid the just under £450 a month. I am worried I loose my LCWRA. I have a wage slip to prove the amount, and the bank statement. I have notified UC tonight of the error of what they think my wages are.   Has this happened to anyone abs what was the outcome?!? Am physically sick with worry 
Sheree

Comments

  • Bamboo
    Bamboo Community member Posts: 20 Connected
    edited September 2022
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    Is the rest of your UC statement correct, just the earnings that aren't?

    When your employer pays you, they report your wages to HMRC. UC then take this information and use it to calculate your deduction for wages. If the amount UC you've been paid seems different to what you have been paid, the first step is always to check your PAYE account at HMRC to see what your employer has reported.

    Wages incorrect on HMRC PAYE account
    If your employer has reported your wage incorrectly you will need to raise this with them, they have a legal obligation to report accurately. They will need to correct this for UC to ament your statement. 

    If your employer has reported your wage incorrectly you can ask UC to raise an RTI dispute. You should give them as much information as possible about what happened, e.g wages reported wrong, dates wrong etc. If your employer reported incorrectly this will take longer to look into as UC will send a request to HMRC for more information and may even get in touch with your employer.

    If you disagree with the decision from the RTI team you can request a mandatory reconsideration and it will be passed to a decision maker who will look more in depth at your wages and when you were paid etc.

    Wages are correct on your HMRC PAYE account
    If your wages have been reported accurately there may be other reasons that UC have a different amount.

    These are some of the more common reasons this can happen:
    • Being paid four-weekly - This means that once a year you will have two wages counted in your assessment period. This can be different to the month you have two wages as it is based on your assessment period dates. There is nothing you can do to reduce the amount counted but it can help to plan and put a small amount away each month.
    • Having a wage date close to your assessment period dates - If you are paid monthly and have an assessment period that ends close to your pay day from work this can sometimes affect how your wages are shown to UC - If your employer always reports your wages as paid on the same date, irrespective of bank holidays and weekends then you shouldn’t have an issue. However if your wage fluctuates you may find that being paid early means two wages have fallen into the same assessment period and have both been counted.
    • Third party deductions - Do you have a deduction such as an attachment of earnings or repayment for an advance on wages, student loan, child maintenance etc? These are counted as part of your wages for UC purposes ​
  • Bamboo
    Bamboo Community member Posts: 20 Connected
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    Not always, but sometimes RTI disputes can take quite a while and it would be in your best interests to reach out to your landlord and bill providers to let them know the issue and that you may be late paying. If it gets fixed before-hand, great, and if not, then at least you've let them know and they will look more favourable upon it. 
  • Sheree_8
    Sheree_8 Community member Posts: 80 Courageous
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    @Bamboo Thank you so much for taking the time to reach out to me.  I get set amount of monies each month usually on 19th no issues until this month. My wages got paid on 16th due to Queen funeral. And my statement date are 20th to 21each month. I will email my landlord later today.. I am waiting for my employer to get back to me. And UC. I have wage slips and bank statement to prove that I have received £429.00
    Sheree
  • poppy123456
    poppy123456 Community member Posts: 57,147 Disability Gamechanger
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    If you're usually paid on the 19th of the month and your UC assessment periods are between 21st and 20th of each month then this means you're paid twice within your assessment period.
    First thing you need to do is check your tax account to see exactly what you're employer has reported to HMRC because it's this figure that DWP go off.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Bamboo
    Bamboo Community member Posts: 20 Connected
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    It sounds as though two of your wages have fallen into the same assessment period and your employer reported the date you were paid rather than the due date. 
    This should be a quick fix but with DWP who knows!
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    If you're usually paid on the 19th of the month and your UC assessment periods are between 21st and 20th of each month then this means you're paid twice within your assessment period. 
    OP saidSheree_8 said:
    @Bamboo Thank you so much for taking the time to reach out to me.  I get set amount of monies each month usually on 19th no issues until this month. My wages got paid on 16th due to Queen funeral. 
    Can't see how this would result in a double payment. OP has been paid three days early (16th instead of 19th) but there is still only one payment between 21st to 20th.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • poppy123456
    poppy123456 Community member Posts: 57,147 Disability Gamechanger
    edited September 2022
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    Thanks calcotti, i'll take that as a lesson learned "don't comment on any threads with figures/dates until you've had your first cuppa." :D
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    Thanks calcotti, i'll take that as a lesson learned "don't comment on any threads with figures/dates until you've had your first cuppa." :D
    Whether or not it's better to post afterwards depends on what's in the cuppa!
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • poppy123456
    poppy123456 Community member Posts: 57,147 Disability Gamechanger
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    calcotti said:
    Thanks calcotti, i'll take that as a lesson learned "don't comment on any threads with figures/dates until you've had your first cuppa." :D
    Whether or not it's better to post afterwards depends on what's in the cuppa!

    Haha! Yorkshire tea B)
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • bg844
    bg844 Community member Posts: 3,887 Disability Gamechanger
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    Haha! Yorkshire tea B)
    Makes the best brew!
  • Sheree_8
    Sheree_8 Community member Posts: 80 Courageous
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    @calcotti Thx you. I was getting confused. As in past when 19 had fallen on a bank holiday and payments being brought forward, I never had issues before until now. 
    Sheree
  • Sheree_8
    Sheree_8 Community member Posts: 80 Courageous
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    @poppy123456 Thank you for trying to help 
    Sheree
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,981 Disability Gamechanger
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    It sounds really frustrating that you never had difficulties with it until now @Sheree_8. Hopefully, someone will be able to help you further with this.

    In the meantime, we are all here to listen to you. You don't have to face this, or anything else, alone if you don't want to  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • Sheree_8
    Sheree_8 Community member Posts: 80 Courageous
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    @L_Volunteer Thank you. Had msg/reply rom UC. She said there be a further investigation and has sent of a dispute with HMRC regarding the wages reported. 
    Sheree
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