Have you ever felt excluded because of communication barriers? — Scope | Disability forum
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Have you ever felt excluded because of communication barriers?

EmilyG Scope Member Posts: 3 Listener
edited September 2022 in Education
Hi everyone, 
I'm new to the Scope Community but not to disability rights. My twin sons recently started school and I've found the information for parents has been really inaccessible to me and likely others.  I'm also working on making information and communication more accessible at work and wondered how many of Scope's community have experienced communication barriers affecting participation? 

Have you ever felt excluded because of communication barriers? 2 votes

OverlyAnxiousrustledjimm 2 votes
Not sure


  • Alex_Scope
    Alex_Scope Posts: 7,562 Scope online community team
    Hello there @EmilyG and welcome to the online community, thank you for joining.

    I've moved your poll over into the Education category to help members who might be in similar situations share their thoughts.

    Can I ask, is this an informal question, or part of a study? :)

    If you need a hand with anything in the meantime, just let us know.

    Online Community Coordinator

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  • EmilyG
    EmilyG Scope Member Posts: 3 Listener
    Hi Alex
    Not quite sure if my reply to this ever came through. Also not sure where the education section is but very happy to hear if that had any responses! 
    It’s in a personal capacity, although relates to my work, passions & values - equity, rights & inclusion.
    I now sadly have a double disability - after cancer diagnosis - and am finding the DWP completely discriminatory in their practices and want this to be challenged. They say “there are many ways you can communicate with us (sic)” but then the only route to contact them - and request reasonable adjustments - is by phone! I used to work on implementation of the Equality Act and best practice. How far we have fallen. The design of forms & thinking about genuine accessible alternatives is critical to disabled people’s equity, rights and inclusion. 
  • rustledjimm
    rustledjimm Community member Posts: 91 Pioneering
    With how much is online these days it does consistently surprise me how difficult it is to contact the DWP. Either through post (very slow by today's standards) or through telephone, which can be difficult for people and is frustrating given how long the queue times can be.
    ADHD and Crohn's Disease
    Aspiring to lot's of things but one step at a time, Crohn's sorted, sorting ADHD, then life to sort!
    Prefers they/them but am fine with he/him


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