Is there a pip automated line where you can find out your payments?

Maggiedoll

Hi There,
                Does anyone know if there is a pip automated line where you can find out your payments.Thank you.

poppy123456

It's the usual helpline number 0800 121 4433 potentially option 6 but you'll need to listen to the options.

I note from another thread that you're waiting for a decision. If you haven't had the decision yet then the automated payment line isn't reliable, some people have been given wrong information from this.

Maggiedoll65

Hi @poppy123456. I received a text saying that I have been awarded Pip. Thank you for your help. 

poppy123456

Good news. I note from another thread that you transferred from DLA. This means that your PIP payments won't start until around 7 weeks after the decision was made. You will receive one further DLA payment and then the PIP about 4 weeks later.

If your PIP award is higher than the DLA award, you will not receive any backdated money. There may not be any payment information on the automated line because of your DLA award.

Jayne17

Hi there had a response on my tribunal page saying they have awarded me lower everyday living from 7/5/22 and that a letter will follow but am impatient to find out results! Is there any phone number I can ring to find out? And what info will they need from me. Thanks

mistakes65

Hi Jayne17

I had my tribunal beginning of June and it takes a month for it all to be sorted ( someone more knowledgeable will explain it better this is just what I experienced ) .
I got anxious as well and worried and did ring a few times for updates which made me worse ! 

But it worked out it was exactly a month after my tribunal date when they sorted my payments out .

mistakes65

Sorry forgot to add they will ring you at some point to do the payable checks eg have you been on holiday the last year / hospital / prison/ residential home etc and would you be able to manage a large amount back pay or if you wanted it split up ? 

poppy123456

Jayne17 said:

Hi there had a response on my tribunal page saying they have awarded me lower everyday living from 7/5/22 and that a letter will follow but am impatient to find out results! Is there any phone number I can ring to find out? And what info will they need from me. Thanks

You already know the decision from the appeal tracker, which will be correct. You now need to wait for the decision letter from the Tribunal, which you should receive soon.

mar_ere_89

Hi,

I was awarded pip, 2 years ago. Since then I was due for a reassessment in December 2023, although they had extended this until December 2024. I had sent back all the evidence and I did not receive an assessment date. Then I received this message today: Your PIP review is complete. You should receive your decision letter in 2 weeks. Once you receive your letter, contact us if you have any questions. Do not call before you get the letter as we will not be able to tell you the decision. Please remember to contact us if your circumstances change.

I then called the automated line and it stated I would be paid next at the end of April 2024. Would this mean I have been awarded this?.