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Is there a pip automated line where you can find out your payments?

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Maggiedoll
Maggiedoll Scope Member Posts: 6 Listener
edited September 2022 in PIP, DLA, and AA
Hi There,
                Does anyone know if there is a pip automated line where you can find out your payments.Thank you.

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,951 Disability Gamechanger
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    It's the usual helpline number 0800 121 4433 potentially option 6 but you'll need to listen to the options.
    I note from another thread that you're waiting for a decision. If you haven't had the decision yet then the automated payment line isn't reliable, some people have been given wrong information from this.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Maggiedoll65
    Maggiedoll65 Community member Posts: 6 Connected
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    Hi @poppy123456. I received a text saying that I have been awarded Pip. Thank you for your help. 
  • poppy123456
    poppy123456 Community member Posts: 56,951 Disability Gamechanger
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    Good news. I note from another thread that you transferred from DLA. This means that your PIP payments won't start until around 7 weeks after the decision was made. You will receive one further DLA payment and then the PIP about 4 weeks later.
    If your PIP award is higher than the DLA award, you will not receive any backdated money. There may not be any payment information on the automated line because of your DLA award.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Jayne17
    Jayne17 Community member Posts: 1 Listener
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    Hi there had a response on my tribunal page saying they have awarded me lower everyday living from 7/5/22 and that a letter will follow but am impatient to find out results! Is there any phone number I can ring to find out? And what info will they need from me. Thanks
  • mistakes65
    mistakes65 Community member Posts: 105 Courageous
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    Hi Jayne17

    I had my tribunal beginning of June and it takes a month for it all to be sorted ( someone more knowledgeable will explain it better this is just what I experienced ) .
    I got anxious as well and worried and did ring a few times for updates which made me worse ! 
    But it worked out it was exactly a month after my tribunal date when they sorted my payments out .
  • mistakes65
    mistakes65 Community member Posts: 105 Courageous
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    Sorry forgot to add they will ring you at some point to do the payable checks eg have you been on holiday the last year / hospital / prison/ residential home etc and would you be able to manage a large amount back pay or if you wanted it split up ? 
  • poppy123456
    poppy123456 Community member Posts: 56,951 Disability Gamechanger
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    Jayne17 said:
    Hi there had a response on my tribunal page saying they have awarded me lower everyday living from 7/5/22 and that a letter will follow but am impatient to find out results! Is there any phone number I can ring to find out? And what info will they need from me. Thanks

    You already know the decision from the appeal tracker, which will be correct. You now need to wait for the decision letter from the Tribunal, which you should receive soon.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • mar_ere_89
    mar_ere_89 Community member Posts: 4 Listener
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    Hi,

    I was awarded pip, 2 years ago. Since then I was due for a reassessment in December 2023, although they had extended this until December 2024. I had sent back all the evidence and I did not receive an assessment date. Then I received this message today: Your PIP review is complete. You should receive your decision letter in 2 weeks. Once you receive your letter, contact us if you have any questions. Do not call before you get the letter as we will not be able to tell you the decision. Please remember to contact us if your circumstances change.

    I then called the automated line and it stated I would be paid next at the end of April 2024. Would this mean I have been awarded this?. 
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