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Controls in reverse?

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zippyJay
zippyJay Community member Posts: 4 Listener

Hi, i am new here, my name is Jay (or zippy lol). I have an issue that maybe someone might have an idea about. Or at the very least find if this has happened to others.

My controls have gone in reverse. Left and right work as normal but when I push forward on my joystick – it goes in reverse. When i push back – it goes forward. But not only that, the reverse speed is now the forward speed, so the chair won’t speed up when going forward (just goes at the set reverse speed).

Any ideas? I have contacted engineer but the call out fee is soo high and that’s without parts. So if i can replace or fix it myself – that be better value.

Thanks for your help!

Jay

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,508 Disability Gamechanger
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    Welcome to the community @zippy :) 

    Thanks for joining us, and for posting about this! It sounds really odd, and very annoying...

    Would you be able to tell us a bit more about what kind of chair you have? This may help other members advise you on what steps you might be able to take to get this fixed.

    National Campaigns Officer at Scope, she/her

  • zippyJay
    zippyJay Community member Posts: 4 Listener
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    Welcome to the community @zippy :) 

    Thanks for joining us, and for posting about this! It sounds really odd, and very annoying...

    Would you be able to tell us a bit more about what kind of chair you have? This may help other members advise you on what steps you might be able to take to get this fixed.
    Hi, thank you for the warm welcome! I can indeed provide the wheel chair make, model etc. 

    I-Go Crest CSS
    Joystick Hand Controller DK-REMD01

    I didn't want to post any links, so the details above should work via goo9gle. 

    Thanks! and hope someone can help.

  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,982 Disability Gamechanger
    edited November 2022
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    I hope someone with more knowledge and experience can help you with this soon too @zippyJay.

    Unfortunately, it is not an area of my expertise and I wouldn't want to say the wrong thing. You deserve better than that.

    In the meantime, I just wanted to respond, similarly to @Ada, to say I hear you. You don't have to face this, or anything, else alone if you don't want to  <3
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi and welcome to the community 

    Have you looked online for sn answer maybe you tube or Google.

    My bf says the motor is connected the wrong way and needs reversing 
  • zippyJay
    zippyJay Community member Posts: 4 Listener
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    I hope someone with more knowledge and experience can help you with this soon too @zippyJay.

    Unfortunately, it is not an area of my expertise and I wouldn't want to say the wrong thing. You deserve better than that.

    In the meantime, I just wanted to respond, similarly to @Ada, to say I hear you. You don't have to face this, or anything, else alone if you don't want to  <3
    Thank you for the warm welcome! And no worries, best to have the right answer and save me going around on myself so i appreciate your honesty and just giving me a nice welcome!
  • zippyJay
    zippyJay Community member Posts: 4 Listener
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    janer1967 said:
    Hi and welcome to the community 

    Have you looked online for sn answer maybe you tube or Google.

    My bf says the motor is connected the wrong way and needs reversing 
    Hey thank you for the warm welcome! 

    I have searched endlessly online for this issue and i have found no solution. There is something close to it - but thats on a mobility scooter with a bar for forward and reverse etc. Where as the chair uses a joystick so may not be compatible.

    The chair worked fine before, as in terms of the motor being connected wrong, i don't know how to change that as it's worked all this time without any issue. If your bf has any experience in how i can change this that be great, though i dont understand why the chair was working fine before and then this happens randomly. 

    Thanks again!
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Hello @zippyJay

    Have you managed to get the controls back in the right order? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

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