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Hi, my name is Nana0403! My husband is a first time pip claimant

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Nana0403
Nana0403 Community member Posts: 3 Listener
edited November 2022 in PIP, DLA, and AA
My husband is a first time pip claimant (August 22)
He has had his assessment and we received notification that the medical report was now being considered. (10/11/22)
Today we received an unannounced phone call , all they would say was the letter would be sent within 10 days. They asked no questions at all.
I asked if she could tell me if an award was made but she said she didn’t know as it had only just landed on her desk.

Has anyone else had this happen? If so did they get an award or was it turned down?




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Comments

  • poppy123456
    poppy123456 Community member Posts: 55,097 Disability Gamechanger
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    Sounds like a very strange phone call to me. If you gave a mobile number on the form you filled in then if successfully awarded your husband should receive a text message. I've not heard of a text message being sent for a refusal.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Nana0403
    Nana0403 Community member Posts: 3 Listener
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    It was strange and took us by surprise.  They called on the mobile I’d given on form.
    I would have understood if they’d called to ask questions but they just wanted to verify his DOB and post code.

    It bothers me more that DWP are dealing with clients who for one reason or another may not have a full grasp on identity safety, yet they call unannounced and ask for personal details without any verification that they are genuine themselves.

    I am just glad I was home to take the call.
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  • poppy123456
    poppy123456 Community member Posts: 55,097 Disability Gamechanger
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    If you were unsure who they were then you didn’t have to answer their questions. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Nana0403
    Nana0403 Community member Posts: 3 Listener
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    Thank you Poppy,  
    Fortunately  I’m pretty clued up on such things and certainly don’t answer unsolicited callers with personal information.


    I was highlighting the irresponsibility of DWP as not everyone is cautious and are often too trusting, which can result in a safeguarding issues. Particularly for those with memory and mental health issues.


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  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,983 Disability Gamechanger
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    You are welcome @Nana0403. It is the very least you deserve.

    It sounds really positive that you are pretty clued up on such things and certainly don't answer unsolicited callers with personal information. 

    I hear you with some people not being cautious though and often too trusting which can result in safeguarding issues. 

    Hopefully, your posts will help keep some of those people safe by raising awareness! Thanks for contributing to making this a supportive and friendly space  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
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