PIP payment

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Comments

  • BenefitsB68
    BenefitsB68 Online Community Member Posts: 22 Connected
    Still no update, they are terrible 
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    9619875 said:..He put the phone down on me and I got a automated message to say the lines were now closed it was only 5.30ish
    Helpline closes at 5 pm.
    balooga77 said:
    I dont understand how in this day and age with technology advancing,that this can happen
    But it does. Think of all the bank sites that go down. Nothing is perfect.

  • BenefitsB68
    BenefitsB68 Online Community Member Posts: 22 Connected
    I wish they were just honest, it doesn't take this long to realise they've messed up.
  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    BenefitsB68 said:
    I wish they were just honest, it doesn't take this long to realise they've messed up.
    I thought they had put up a recorded message saying that has been a problem which they hope to resolve. What more can they do while they try and rectify it. 
  • BenefitsB68
    BenefitsB68 Online Community Member Posts: 22 Connected
    They put a message saying come back at 2pm, you call back at 2:30 and the message is the same lol
  • BenefitsB68
    BenefitsB68 Online Community Member Posts: 22 Connected
    Payments should be made later today apparently 
  • t13ollie
    t13ollie Online Community Member Posts: 3 Listener
    I receive mine on wednsday and nothing as of yet. Is it the same issue? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,467 Championing
    t13ollie said:
    I receive mine on wednsday and nothing as of yet. Is it the same issue? 
    There’s been no further threads since Monday. Did you ring DWP today to ask why you didn’t receive your money?
  • t13ollie
    t13ollie Online Community Member Posts: 3 Listener
    poppy123456 said:
    t13ollie said:
    I receive mine on wednsday and nothing as of yet. Is it the same issue? 
    There’s been no further threads since Monday. Did you ring DWP today to ask why you didn’t receive your money?
    I tried but for cut off 3 times. Guess i’ll wait 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,467 Championing
    Best time to ring them is when they open at 9am.
  • t13ollie
    t13ollie Online Community Member Posts: 3 Listener
    poppy123456 said:
    Best time to ring them is when they open at 9am.

    poppy123456 said:
    Best time to ring them is when they open at 9am.

    poppy123456 said:
    t13ollie said:
    I receive mine on wednsday and nothing as of yet. Is it the same issue? 
    poppy123456 said:
    Best time to ring them is when they open at 9am.

    poppy123456 said:
    Best time to ring them is when they open at 9 am. poppy123456 said:
    Best time to ring them is when they open at 9am.

    Yeh, I can usually get it at 4PM the day before but nothing yet. Weird 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    Have you been able to get through to them yet @t13ollie? Wishing you the best of luck with this  :)

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