UC Risk review team

L_Volunteer

You are welcome @life. Thank you for continuing to share your experiences with us - they are invaluable for anyone experiencing anything similar 

will2023

Hi

will2023

I received this message

This is an important message please do not ignore it. Hello.  This is the UC Risk Review Team. We need to conduct a review of the information on your Universal Credit claim. We will contact you by phone tomorrow 27/01/2022 at 10:00. 

The call may appear on your phone as a withheld or 0800 number. 

I will aim to call you at the time stated but please note the call may be made to you within a two hour time period between 09:00 and 11:00. Please ensure your contact details are up to date on your account.  

If we are unable to speak to you your claim will be suspended which may result in your claim being closed and any overpayment being recovered from you.

 On this call we may ask you to provide additional evidence to confirm your entitlement to Universal Credit.  You may need to provide any further documentation according to your circumstances.  We will explain what documents you will need to provide on the call.  If you are working at the time the call is scheduled for, please tell us via your Journal when we can call you.

Anybody can exactly airport to me
Because I worry I don’t know what will be happen

will2023

My keyboard have a problem

I mean anyone can explain to me what will be happen

calcotti

The Risk Review team is a team that is reviewing claims to check that the information a UC award has been based on is correct. Normal checking was suspended during 2020 and 2021 and they are particularly carrying out checks on claims started in that period  (checks that would normally have been done at the start of the claim). 

You will just have to respond to what they say. As they say, you may be asked to provide evidence to support aspects of your claim (such as a tenancy agreement if applicable).

will2023

So nothing else, you sure

poppy123456

will2023 said:

So nothing else, you sure

It's exactly as calcotti explained. You can read the thread for more information, if you haven't already.

will2023

I was thinking, maybe something else like example I didn’t but not just for search work two weeks I’m thinking maybe that’s a reason they contact me
or something else they want check my accounts bank

poppy123456

will2023 said:

I was thinking, maybe something else like example I didn’t but not just for search work two weeks I’m thinking maybe that’s a reason they contact me
or something else they want check my accounts bank

It has nothing to do with your work commiments. It's regarding your whole UC claim and they are just checking your claim.

If they ask you to send them evidence such as bank statements and/or tenancy agreement then you will need to do that.

will2023

Thank you very much. I hope everything will be okay with me today. I will let you know what will be happen. Thank you again

yrghhbvb

He

yrghhbvb

*Comment edited by moderator to be easier to read*

Hello, This is the Risk Review Team contacting you about your claim to Universal Credit. We believe you are not entitled to receive Universal Credit because we have doubts about the legitimacy of your claim. Accordingly, we have suspended payment of your Universal Credit. I 

poppy123456

yrghhbvb said:

He

What’s the reason for them having doubts that your claim is legitimate? I seen the screenshot you posted but part of it is missing so I can’t read all of it.