Hi, my name is Chrissie09! I'm concerned re my water bill

Chrissie09

Hi,my name is Chrissie,I've just joined as I'm concerned re my water bill I received today and I'm worried as it's over£500 I usually pay via my benefits but I start my pension in January.

Alex_Scope

Hello and welcome @Chrissie09 and thanks for reaching out, I'm sorry to hear about the increase in your water bill, it's something a lot of our members are worried about at the moment.

Have you contacted your service provider about your concerns? And can I ask if you're on the Priority Services Register? If you're not sure what that is, you can read more on Scope's website. If you're eligible, it's free to sign up and receive extra help. 

Scope also has information on how you can get help and support with your water bills.

I'd certainly encourage you to contact our Disability Energy Support service to see if we can help further, although the team are quite busy at the moment, so please bear that in mind. 

Let us know if we can help with anything else in the meantime

calcotti

Ada said:

I am sorry I can’t help you. I can appreciate this is incredibly worrying. You will get good advice from the Scope folk. Inc the amazing @poppy123456

Poppy doesn't like being tagged. If she is able to advise and chooses to do so then she will.

L_Volunteer

Hi @Chrissie09. Welcome to Scope's forum. It is great to see you have joined us. How are you at the moment?

Thanks for already finding the courage to reach out to us. I appreciate how much courage it can take to reach out, especially when you are new and finding things difficult. 

I can really hear how you are feeling concerned and worried about your water bill. I can see our wonderful community members have already responded to you though.

Do you feel these responses have provided you with the support you were looking for? Please don't hesitate to let us know if there's anything else we can do to support you.

We are all here for you and listening to you. You don't have to face this, or anything else, alone if you don't want to.

Take care for now and we will look forward to, hopefully, hearing from you again soon 

Chrissie09

Thanks for the responses I'm not very good with Technology so I might be slow answering.

L_Volunteer

That's absolutely fine @Chrissie09. Take your time and let us know if we can do anything to support you 

Puja

Chrissie09 said:

Hi,my name is Chrissie,I've just joined as I'm concerned re my water bill I received today and I'm worried as it's over£500 I usually pay via my benefits but I start my pension in January.

Hiya @Chrissie09 welcome
you asked a very helpful bunch 🙂 

i’d say the best place for info on water bill is the link Posted above by @Alex_Scope  https://www.scope.org.uk/advice-and-support/water-bills/

but do check out the others mentioned too and maybe check you’re receiving all the benefits your entitled too as well? 

https://benefits-calculator.turn2us.org.uk/

Also more generally ( if you’re on PIP)
Check the other eligible help with it 
https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/before-claiming/extra-help-pip-entitles-you-to/

generally I find martin Lewis very good 👍🏽 his article on 
https://www.moneysavingexpert.com/family/consumer-rights-and-moneysaving-for-disabled-people/

Sorry for all the links 🙈

hope its not too overwhelming
and please do take your time to look through them all 
and feel free to ask if you have any more questions 
take care ☺️ 

SueHeath

Morning @Chrissie09 welcome to the group.
Don't worry about the tech i'm the worlds worst ha ha, just have a play, you'l soon find your way round.
Any problems just ask, someone is bound to be on line to help you.
I hope you get your water bill sorted, you've got lots of advice to work with.
Look forward to hearing how you get on. Enjoy the forum.