Switching banks using Current Account Switch Service

anniej9464
anniej9464 Online Community Member Posts: 21 Connected
in Benefits and income
Hi, has anyone switched bank accounts using the Current Account Switch Service? If so do they redirect your UC and pip payments for you? Also during the seven days of the switch which bank account are your usual dwp payments paid into? As I receive my universal credit weekly so whenever I choose to start the switch it will always coincide with one of my UC payments.. TIA Annie x

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,132 Championing
    I did it a few years ago.  PIP and housing benefit payments were automatically redirected.  (I don't get UC but would expect the same for that).  All went smoothly, no payments got lost and all direct debits were moved over seamlessly as well.
  • Lou67
    Lou67 Online Community Member Posts: 8,711 Championing

    @OverlyAnxious  & @woodbine

    Hi I hope yous are keeping well. Thanks for that information I have  often thought off changing accounts through the switch service but was thought I would need to contact DWP myself and it put me off. 
    So thanks again 😊
  • 66Mustang
    66Mustang Online Community Member Posts: 14,991 Championing
    I am happy with my bank and have been with them for over 10 years but keep wondering whether to change to get the bonus money and maybe find a better account?

    Seems a bit like car insurance, most are happy to just stick with their existing one year after year but there are often better ones out there.
  • Lou67
    Lou67 Online Community Member Posts: 8,711 Championing

    @66Mustang
    I’m the same I keep wondering should I switch it’s a good incentive if you can get the reward like others for doing it.
    Im sure I will do it one off these days take the plunge 😊

    @woodbine
    Thank you that’s reassuring to know. I hope you and SM are doing well.

    ❤️
  • Ga2565
    Ga2565 Online Community Member Posts: 13 Listener

    Does anyone know when using this bank switching services if got to notify the DWP when switching to another bank ?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,132 Championing
    https://forum.scope.org.uk/discussion/comment/1004498#Comment_1004498

    You don't have to, as the bank should do it all for you. But you might prefer to notify them yourself as well just to make sure there are no issues. If you're on UC, you can change account details easily using the online journal.

  • Ga2565
    Ga2565 Online Community Member Posts: 13 Listener
    https://forum.scope.org.uk/discussion/comment/1004516#Comment_1004516

    Thank your replying, at moment I don't get Universal credit to notify in journal, waiting to migrate but probably will not being the hazzle and Universal credit is with my health conditions , yes was thinking same may be notifying dwp if when used switching services, problem is i get frustrated angry if ever have contact dwp like many my anxiety boils over with them, At the moment am on ESA and Pip, just don't want DWP having ago at me if don't inform them if using switch services. Have you heard of anyone who used bank switch services then be notified from DWP to explain to them why switch bank account?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,132 Championing
    https://forum.scope.org.uk/discussion/comment/1004574#Comment_1004574

    I switched banks myself while on ESA & PIP and didn't notify DWP at all. The payments just moved over to my new account without any problems.

    I have seen people on UC being asked to verify a new bank account, but haven't seen it with ESA or PIP so far.

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