Advice on complaint about institutional neglect.
Options
Tori_ladybug
Community member Posts: 2 Listener
I have a friend in hospital who is struggling getting listened to about their care. Social care does not show up even with an appointment. When complaints are made to the appropriate manager.. my friend feels their complaints are ignored and not all information they want to know is shared. They dont have the family support they need and I dont really have the ability to get there and raise my concerns.
Comments
-
Hello please can I advise I believe there is an advocate that represents social care or any NHS care. I appointed a while ago a charity called RETHINK this is an advocate service which means they represent you speak for you and you can just sit while the person speaks on you behalf. I use them in the past because I had some issues with my doctor. It is worth having a look on line. RETHINK might not be in your area. Hope that helps. Also ask NHS patient body I think they have an advocate service.Community Champion
SCOPE Volunteer Award Engaging Communities 2019
Mental Health advice, guidance and information to all members
Nutrition, Diet, Wellbeing, Addiction.
Recipes
Brightness
Categories
- All Categories
- 13.4K Start here and say hello!
- 7.1K Coffee lounge
- 107 Games lounge
- 486 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 230 Community updates
- 9.7K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 810 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 672 Dating, sex, and relationships
- 377 Exercise and accessible facilities
- 859 Transport and travel
- 32.3K Talk about money
- 4.6K Benefits and financial support
- 5.3K Employment and Support Allowance (ESA)
- 17.3K PIP, DLA, and AA
- 5.1K Universal Credit (UC)
- 6.5K Talk about your impairment
- 1.8K Cerebral palsy
- 891 Chronic pain and pain management
- 187 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 329 Sensory impairments
- 835 Rare, invisible, and undiagnosed conditions
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.