Hi, my name is Mike! Subject: Universal Credit Claim Review – What to Expect?

mec
mec Online Community Member Posts: 1 Listener
edited February 12 in Universal Credit (UC)

Subject: Universal Credit Claim Review – What to Expect?

Hi everyone,

I’m currently receiving Limited Capability for Work (LCW) from Universal Credit. Recently, they asked me to provide four months of bank statements, my passport, and a photo of me holding my passport along with a face photo. I submitted everything as requested, and now I have a claim review appointment by phone next week.

I’m a bit unsure about what this means. Has anyone else been through this process?
• Is this a standard check, or should I be worried?
• What usually happens in a claim review appointment?
• Is there anything specific I should prepare?

I’d really appreciate any insights or experiences you can share. Thanks in advance!

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Comments

  • anisty
    anisty Online Community Member Posts: 833 Championing

    Yes don't worry - it's a standard check. Have you bank statements easily accessible when they call.

    The call starts with some scripted questions asking if you have property, bonds, shares etc.

    They will then pick out some transactions from your account - regular ones or one-off large ones for you to explain.

    They aren't at all interested in what you have spent your money on so no need to worry at all about that.

    What they are looking for is:

    Are you gifting money to anyone in order to keep under capital limits - or are you sending a regular payment to a friend/relative for them to save for you in a hidden account.

    Have you undeclared capital (anything over 6k must be declared)

    Do you spend long periods outside the UK

    For the vast majority of claimants, your call will be short and easy and you will get a message in your journal to say your claim review is complete and no changes.

    If your savings are under 6k and you stay in the UK, other than for a couple of weeks annual holiday you will sail through no problem at all.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,734 Championing

    Please have a read through this topic:

    https://forum.scope.org.uk/discussion/125931/universal-credit-bank-reviews-frequently-asked-questions
  • gonthespectrum95
    gonthespectrum95 Online Community Member Posts: 2 Listener

    I have someone who gifts me £40-60 towards food shopping and gas and electric because I’ve been struggling as it has been sent to me same day most weeks will this cause them concern?

  • gonthespectrum95
    gonthespectrum95 Online Community Member Posts: 2 Listener

    sorry forgot to say weekly

  • busterboo
    busterboo Online Community Member Posts: 3 Listener

    I am in the exact same. Situation. My son pays my gas and electric,each month,wich is around 200 pounds .I have a phone review and am worried they will sanction me because of it so stressed.

  • Daphers
    Daphers Online Community Member Posts: 24 Connected

    I get a regular nhs pension payments and it shows clearly on the bank account hat will happen about this please

  • Rosie_Scope
    Rosie_Scope Posts: 5,741 Scope Online Community Coordinator

    Hi @Daphers, are Universal Credit aware of your pension payments? If they're aware of them already, they shouldn't need to question it too much in a review. If not, they may need to have a look at your payments and see if you've been overpaid your Universal Credit, but they should be able to explain how this will work when you speak to them.

  • Daphers
    Daphers Online Community Member Posts: 24 Connected

    Thanks for your reply no l was not

    it when applied but have asked them on my journal to send me a link to upload my nhs p60

  • Daphers
    Daphers Online Community Member Posts: 24 Connected

    I asked today for so waiting to hear l have sent my 4 months ban statements as well on my p60 ending April this year my full amount is on and l think l have my the previous year..l am not very good on the phone but know l will have to take a call l thought if l do as much as the leg work get info to them it would be easier than prolonging back and forth thank you

  • Daphers
    Daphers Online Community Member Posts: 24 Connected

    Hmrc are aware of my nhs pension l thought that was OK l get about 150 a month thank you

  • Daphers
    Daphers Online Community Member Posts: 24 Connected

    Me again l just went back into my journal and have uploaded both my p60 for the last two years which shws exactly what l received for those two years l asked if l would get less universal creditvor have to pay it back so will need to wait and see now l shall update more when l know ..,Scope community is really helping me thank you .. w

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