They sent my brother an update via journal but did not inform him, important info

My brother is currently going through the process of migration
from ESA support group over to UC. they have asked a question that was answered
and even the local HB Unit were informed and fine about has this changed under UC?
My sister has her own home, owing to the condition we have (Genetic)
severe bleeds happen, My sister is fully trained the general rule is if the wounds bleed
more than 3 days its hospital or district nurses. After dad Died we let the local council know within 2 days of his death because it was something we had to plan for. As dad was fully trained also
She does not live here 100% We were open and honest. Without her popping in and out through the day alone it would be a care home.
So he checked his journal and they want more information about her staying
yet he told them the situation in the application also directing them to the
information provided to the local HB. under UC has this changed please?
Its a private rental and the "spare" room is the one she uses when staying over.
but I must stress she does not live here she has a family herself etc
Comments
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Hi @Vulcress
They are stricter about people staying overnight under universal cedit even if they don’t live there. That’s why they’re asking for more details about your sister.
It should be okay if you reply clearly in the UC journal explaining she has her own home, only stays to help with medical care, and doesn’t live there or pay rent☺️
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Mary thank you so much for taking the time to reply.
Truly mean it, thank you.
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