Energy voucher + electric blanket - flummoxed!

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Comments

  • Holly_Scope
    Holly_Scope Posts: 2,140 Scope Online Community Coordinator

    Hi @GamingGuy really sorry to hear this. As far as I'm aware, this is still a scheme we're offering. There has been a backlog due to high demand so the team have been working to action these. I will raise this with the team on your behalf, and same to you @FeistyPigeon (I thought we'd got you sorted!)

  • GamingGuy
    GamingGuy Online Community Member Posts: 16 Connected
    https://forum.scope.org.uk/discussion/comment/997570#Comment_997570

    Thank you very much, I appreciate it.

  • FeistyPigeon
    FeistyPigeon Online Community Member Posts: 295 Empowering
    https://forum.scope.org.uk/discussion/comment/997570#Comment_997570

    Hi Holly, late reply but thanks, I had the energy voucher several weeks back but postie still has not seen the heated blanket ; ( Would love to have it, been freezing here, my poor feathers are all stuck out with the frost - brrrr!

  • bulldogmum
    bulldogmum Online Community Member Posts: 5 Listener

    Given up waiting for energy voucher. Grateful for the heated blanket.

  • mix_dage
    mix_dage Online Community Member Posts: 67 Contributor

    We have heard nothing about blanket or voucher either but understand there is backlog. Fingers crossed for those still waiting

  • sunshine2025
    sunshine2025 Online Community Member Posts: 13 Connected

    Hi, are they still working through backlogs ? i am still waiting for my blanket and a family member is still waiting for a energy voucher that she applied for, thanks.

  • Albus_Scope
    Albus_Scope Posts: 9,651 Scope Online Community Coordinator

    Hey @sunshine2025 I believe they are still working their way through the backlogs. I'll ask if someone can provide an update on Monday, when people are back in the office.

  • ancojo
    ancojo Online Community Member Posts: 31 Contributor

    I think I applied in December but could have been early January and never heard anything, I dont mind waiting though as any help is a great help.

  • lisabrazil80
    lisabrazil80 Online Community Member Posts: 112 Contributor

    thank u

  • sunshine2025
    sunshine2025 Online Community Member Posts: 13 Connected

    Are they still working through back logs ?

  • GamingGuy
    GamingGuy Online Community Member Posts: 16 Connected

    I applied back in December for the ยฃ150 energy voucher and received it by e-mail on Saturday.

    Thank you so much Scope, it will really help me. ๐Ÿค—

  • bulldogmum
    bulldogmum Online Community Member Posts: 5 Listener

    Are they still working through the backlog?

  • Holly_Scope
    Holly_Scope Posts: 2,140 Scope Online Community Coordinator

    Hi @bulldogmum I've checked your request and raised this with the department. Hopefully someone will be in contact with you soon. Please let me know once you've heard from them ๐Ÿ™‚

    Best wishes,

  • mix_dage
    mix_dage Online Community Member Posts: 67 Contributor

    @Holly_Scope

    We are still awaiting some contact, applied early feb, can you chase mine too please ๐Ÿ™ thanks

  • charl1234
    charl1234 Online Community Member Posts: 241 Empowering

    I got both mine massive help thank you so much scope x

  • Holly_Scope
    Holly_Scope Posts: 2,140 Scope Online Community Coordinator

    Hi @mix_dage sorry to hear that. I'm struggling to locate your request so I'm going to send you a private message for some additional information. Hope that's ok.

  • Holly_Scope
    Holly_Scope Posts: 2,140 Scope Online Community Coordinator

    Good to hear @charl1234, thanks for letting us know ๐Ÿ™‚

  • ancojo
    ancojo Online Community Member Posts: 31 Contributor

    @Holly_Scope

    Hi
    Please can you see if my application is still being sorted, I applied in either December or February?

    Thanks

  • Holly_Scope
    Holly_Scope Posts: 2,140 Scope Online Community Coordinator

    Hi @ancojo I'm going to pop you a private message for some additional information if that's ok. ๐Ÿ™‚

    Best wishes,

  • bulldogmum
    bulldogmum Online Community Member Posts: 5 Listener

    A thousand thanks for the voucher. Massive help and will cover my next two months electric.

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