Can I request to close uc whilst under review

chels001
chels001 Online Community Member Posts: 5 Listener
in Universal Credit (UC)

I was asked for 4 mo the bank statements last week so submitted them but now moving in with family and just want to close the claim and all the hassle with it. I have nothing to hide and sent all info over but I just want to close it!

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  • [Deleted User]
    [Deleted User] Posts: 1,170 Championing
    The user and all related content has been deleted.
  • chels001
    chels001 Online Community Member Posts: 5 Listener

    what happens to my review if I request closure?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,725 Championing
    edited July 2025
    https://forum.scope.org.uk/discussion/comment/1052956#Comment_1052956

    It may still go ahead. They're checking your past payments to make sure they're correct. If you don't provide the information they ask for, they could potentially ask for at least 4 months worth of UC payments to be paid back to them.

    Alternatively, it may just end and you wouldn't hear anything else from them.

  • Mary_Scope
    Mary_Scope Posts: 4,016 Scope Online Community Children and Family Specialists

    Hi @chels001 and a warm welcome to the community from me!

    I see OverlyAnxious and Passerby have answered your questions and given some good advice so I won't add anything else today but is lovely to have you here and I hope you enjoy your time on the community😄

  • chels001
    chels001 Online Community Member Posts: 5 Listener

    @OverlyAnxious ive already provided all statements too them

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,725 Championing
    https://forum.scope.org.uk/discussion/comment/1053003#Comment_1053003

    That isn't all of the information though. They generally contact people by phone to go through a few of the transactions etc.

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