Had a phone call offering support

Tigertim
Tigertim Online Community Member Posts: 8 Listener
in Universal Credit (UC)

I have recently migrated from ESA to UC on LCWRA, just getting over the migration and found on my journal i've missed a call saying 

I tried calling you earlier to discuss the support we can offer in
 light of your health conditions. Would you be open to scheduling an 
appointment so I can share more details with you?

As theres zero chance of them finding a cure do i have to have this phone call and can i politely tell them no ?

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Comments

  • Rosie_Scope
    Rosie_Scope Posts: 6,558 Scope Online Community Coordinator

    Hi @Tigertim, these are optional support calls, so you don't have to accept them if you don't want to ☺️

  • Tigertim
    Tigertim Online Community Member Posts: 8 Listener

    Thank you Rosie, i will politely decline.

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