We Need Your Help! What's Your Experience With Motability?🚗

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Comments

  • BooKitty
    BooKitty Online Community Member Posts: 15 Connected

    The government really needs to address the hatred of disabled people that is spreading freely. Oh wait, they can't. They are relying on it to continue to justify taking things away from disabled people.

  • BooKitty
    BooKitty Online Community Member Posts: 15 Connected

    That's weird my first comment didn't post. To repeat - no one needs a 'luxury' car on this scheme. There are 100% people abusing the scheme (eg young men picking a car they could never afford to buy or insure because they are 'grandad's carer'). It's a very expensive scheme for everyone. I never had a new car before motability, I saw them as a waste of money. I always bought second hand cars. I'd prefer to be able to buy the car at the end of the lease period.

  • BooKitty
    BooKitty Online Community Member Posts: 15 Connected

    Why do my posts keep disappearing?

  • BooKitty
    BooKitty Online Community Member Posts: 15 Connected

    Every time I say anything against the scheme my post vanishes, even though I have a motability car myself!

  • BooKitty
    BooKitty Online Community Member Posts: 15 Connected

    Oh for goodness sake it was a flagged word. I'm not used to here yet!

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network

    Gina BakerI have an evo Toyota Yaris on motability. (Evo meaning its duel electric and petrol and charges itself as it goes, electric but no need to plug in.) I can just about manage this atm. However, I am finding as my mobility deteriorates as I age, I need a walker which is awkward tto get in as it’s a small car. It’s also low, so getting in and out is becoming more of a struggle. Ive looked for my next car in 18 months, and I’m already concerned I wont be able to afford the down payment on a bigger car. I am too anxious to drive a fully electric car, with regards to finding convenient electric points on long journeys that I occasionally do, and being able to plug it in. I mainly do short distances to see friends, go shopping, go to church and other groups. Without a car I would not be able to attend or be as independent as I am becoming more lonely and depressed. On disability benefits, you are unable to save enough for a reliable car (the limit before you are penalised in my area is £3000) even if you have any left over at the end of the month. The potential imposition of VAT is very frightening.

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network
    edited October 2025

    Melanie Newberry

    I'm terrified of applying for my next motability wheelchair accessible vechile, as the eligibility criteria is strict for Wheelchair Accessible Vehicle and adaptations needed. The strict criteria and manner of grants department mean many people cannot get deposit or adaptations they need. Particularly if you're not in work education or training for 12hrs a week

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network

    Reesha ArmsteadI also worry about the stricter eligibility criteria for obtaining WAVs going forward. And the whole idea of the government imposing VAT is absolutely disgusting, in my opinion. I think it's fair to say that if this can be imposed on a government funded organisation, then it's a slippery slope to VAT exemption as a whole being scrapped altogether. Another kick in the teeth for disabled people.

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network

    Wendy WadeYes I use a mobity car as can't manage and got addaption so it's very important that I have my car

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network


    Harriet Thompson
    I have found the choice of automatic large ‘family’ cars is extremely limited! The scheme seems to be aimed at manual cars, probably for family/carers to drive or small automatic cars! I need an automatic, but also have two children so need a bigger car for buggies etc!Other than that; I have found the scheme great and very beneficial!

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network

    Melanie AucklandHi Richard. We use the scheme (for Nathan).We’ve used the scheme for a long time. The process has always been relatively straight forward and Nathan doesn’t usually have any problems.I apply on his behalf but he’s still involved in the process. He always passes the eligibility. The only problem we ever had was when Nate reached 16/18 (can’t remember, sorry) and he had to change from DLA to PIP. It all went awry at DWP end, when payments stopped and we were without his money for over a month and as a result, we nearly lost the Motab car. Ultimately, Motability went out of their way to help and we extended the lease, so the problem was helped whilst DWP sorted things their end.The scheme means we have a car which I wouldn’t ordinarily be able to afford. One which is suitable for Nathan’s needs and fits his equipment in. It means I can take him places to help meet his health and social care needs and he isn’t as isolated as he could be. It also means I can use it to drive to work to earn a living to support my son.One day I hope he’ll be able to drive his own Motab car.Problems/frustrations - as above re DWP.The fact the VAT/Tax/MOT/servicing etc is included helps enormously, as a single parent on a low wage.The choice of car is essential as I’m limited what I can choose in order to fit his mobility equipment in the car. Also, the choice of advance payment etc.I haven’t looked too close yet into the adaptations side, which he’ll definitely need if he learns to drive. I don’t know the full cost of this, but any help with that would be beneficial and the difference between him being able to drive or not.These are real concerns to me if the scheme is changed. It would have a huge impact on his opportunities and isolation, but also mine as a carer and my own needs.I hope this is helpful, but anything else, please let me know.Mel (&Nathan)

  • Richard_Scope
    Richard_Scope Posts: 3,940 Cerebral Palsy Network

    Joanne LinskeyHaving an adapted car has helped me be independent and get to work but ironically this is why I lost it when I changed over to pip and took me 5 years of fighting to get it back, currently just got back on the scheme and the upfront cost are extortionate I needed a family car that wasn't an eV as I live in the Highlands and everywhere is a significant distance and have two young boys so need space for stuff . Limited choice for bigger family automatic, need automatic because I use hand controls upfront payment cost are much higher my last motability car. Last was in 2017 with up front of something like £500 and this year similar spec car was £4500 nuts especially as most disabled people are on lower incomes because of their health needs happy to be asked anymore questions

  • Allie3
    Allie3 Online Community Member Posts: 1 Listener

    Hi,

    I found the application very difficult, I was really struggling health wise, on top of my usual disabilities, especially with Migraine. I fine forms hard at the best of times. It took me over a year to complete I had no help and couldn't find any help at the time, and wasn't directed to any.

    Eventually my delivery date came for my Vaxall Boxer van which is huge! I'm told its the only vehicle Motability allow two scooters in. It had been fitted wrongly. I was really upset. Id arranged a really cool first use of the van and scooters. An evening bat walk at my local Wollaton Park. I couldn't go as the van had to go back to Devon, from Nottingham.

    I wonder how much that cost for it to be fitted wrongly, delivered, returned. to men for the delivery plus fuel for two vehicles? More on the disability bill I bet.

    Its my first time using Motability. I found it very odd that I had to buy the two scooters first and then find a vehicle to fit them. I don't understand why they don't know what mobility aid will fit in what vehicle?

    So Mum has her scooter she uses locally, and I have mine, that is larger, but I cant use as it was always going to live in the van. There simply is not room to move the two scooters around in the tiny conservatory. I literally cant do it. so my scooter has sat insured, but never used for 18 months now in the conservatory.

    I currently live with my mum who has her own needs as well as me.

    I've been told its unusual for Motability to issue a vehicle that supports two people in one household in this way. I've thought about that, that cant be true, there must be many household that would greatly benefit from this.

    Is it that people don't know its possible? is it a something that is kept quite?

    I've still not got the van. Struggling with a Smart car that can accommodate Mums walker and or sticks and crutches. not going anywhere and life in very very small.

    I asked if because I was really ill, I could ask/request reasonable adjustment over the time limit of a year to qualify for the money you got back on recite of the vehicle. I've been asked to write an email with all the details. I've still got to write that. Well I've written it, its adding the dates and evidence I haven't done, the bit really hard to do.

    I'm worried about being judged over having such a big vehicle, I'm not worried about driving it, I'm looking froward to that part. and I'm looking forward to freedom and the relief of stress it will bring.

  • Emmjf79
    Emmjf79 Online Community Member Posts: 5 Connected

    I have literally just started Motability because my access needs to drive have significantly increased. I wouldn’t be able to afford the size of car I require for my chair or the adaptations. The deposit was difficult enough luckily I traded my old car towards it but I’m unsure how I’ll raise the next deposit in 2.6 years. I won’t go down motability again if it is taxed. Public transport is inaccessible meaning I’ll lose my job, home, not attend vital appointments or rehab. Again disabled people are being targeted unfairly. Motability is a lifeline and not a cheap option either. This government need to move onto another group to target. Couple that with cuts to Access to Work I’m not sure how Rach from Accounts and Harmer Starmer expect me to keep paying my taxes and do my bit! This again is a false narrative. It will also harm the car industry massively so well done Labour another U turn attack on its way. I’ll contact my MP again!

  • westpest
    westpest Online Community Member Posts: 41 Connected

    there seems to be a general perception that getting a mobility car is free of charge. This however is not the case, firstly there is an advanced payment on most cars. Also if you decide to have a mobility car you give up your mobility payment or a percentage of it. I drive my husbands mobility car as he is no longer able to drive. Should anything happen to him I would have to return the car immediately. With this in mind I have saved money so that I would be able to buy myself a car. This is now a risk as the government are probably going to tax savings. It appears no matter what you do to ensure you are covered, for any unexpected problem. That you will be totally scuppered. Having a mobility car is a lifeline. It takes away the constant worry of cars breaking down. It allows you to have a life. We live in a very remote area with no buses and if we have to get a taxi, then minimum would cost us £25.00. Being on benefits does not allow you to be able to afford this. The nearest hospital is over 100 miles away. Without a mobility car would leave us stranded and unable to attend appointments etc. currently we are extremely worried about what will happen.

  • Wibbles
    Wibbles Online Community Member Posts: 3,388 Championing

    Why would they want to stop disabled people from using motability anyway ?

    Motability is owned by "Barclays, HSBC, Lloyds Bank, and NatWest Group" NOT the government.

    They make huge profits out of us - ie) 2023

    £748 million profit out of a total revenue of £5.5 billion - that's a profit margin of 13.6% - something that Tesco could only dream of…..

    So it doesn't cost the government a penny in taxes - in fact profits go back in to the business in grants for customers who struggle to pay deposits or who need expensive add-ons to their vehicles !

    So - less customers = less financial aid = more cost to government.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,837 Championing

    The people who consider Motability cars to be free do so because they are paid through benefits. Benefits are classed as free money to them, because they have not been earnt through work.

  • sarah_lea12
    sarah_lea12 Online Community Member Posts: 442 Empowering

    But I had this problem , why should we use all our enhanced pip on a car that we don't like or that isn't big enough ? I have a Hyundai Tuscon , i need a car that I can get in and out of and not feel squashed in , and the boot needs to be big enough for my various aids i take with me . As for the motability grants , they are a rip off , they tell you what car you can get and they tried to push 3 EV onto me , saying oh you can sit in Tesco round the corner and charge it for 50 minutes, sorry but I can't sit that long I have nerve damage from surgery , I told the woman this , she was just ignorant of my health issues , so we ended up borrowing £1400 off my mother to pay a deposit for the car we got .

    I think those who are saying get rid of the scheme and let us have a blue 3 wheeled disability vehicle such as suggested by Lee Anderson Refom MP need to remember or educate themselves is that Motability cars are not Free , we use our enhanced pip to lease them .

  • sarah_lea12
    sarah_lea12 Online Community Member Posts: 442 Empowering

    You hit the nail on the head , it is about jealousy .

  • somebody_else
    somebody_else Online Community Member Posts: 15 Connected

    I'd love to see someone get my wheelchair into the back (or side, didn't the wheelchair use to be fitted into one of the doors, in the old 3 wheelers?) of one of those. Bearing in mind it folds downwards, not side to middle