Phone claim for UC NOT online.

Government_needs_reform
Government_needs_reform Online Community Member Posts: 891 Trailblazing
in Universal Credit (UC)

Hi, all I wonder how long does it take to receive a verification call after migrating from IR-ESA, i done my claim on the 14th November via CAB help to claim.

Do I need to also inform Council Tax, housing benefits.

Thanks in advance.

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  • Kimi87
    Kimi87 Online Community Member Posts: 7,771 Championing
    edited November 17

    Unless you live in supported or sheltered housing, your rent will now be paid under UC (Housing Element)

    UC will notify HB about your claim.

    Council Tax yes that's a good idea, as they aren't guaranteed to be notified.

    They'll reassess your claim based on UC award, some local authorities treat UC differently to legacy benefits and some people have seen an increase in the amount of CT they have to pay.

  • Government_needs_reform
    Government_needs_reform Online Community Member Posts: 891 Trailblazing

    @Kimi87 Thanks, Yes I understand that, and I will have to pay full amount of C Tax.

    This is the main question how long does it take to receive a verification call after migrating from IR-ESA, i done my claim on the 14th November.

    I did the the UC commitment's over the phone on the 14th.

  • Catherine21
    Catherine21 Posts: 8,452 Championing
    https://forum.scope.org.uk/discussion/139962/phone-claim-for-uc-not-online

    I did my phine claim on 25th September recieved txt to call uc 26th did commitments on phone and ID check 27th September was that quick for me then got first payment 30th October

  • Government_needs_reform
    Government_needs_reform Online Community Member Posts: 891 Trailblazing
    edited November 17

    @Catherine21 Thanks for your answer,👍 most helpful, I have got my ID check on Wednesday this week confirmed by UC, so hoping that's it then, I hate all the stuff you put in on your phone then they ask you for all of it again…

    I've asked to be given split payments and rent to be paid direct? Should I ask the guy on Wednesday to confirm all these things are done.

    I'm hoping once ID is done I can relax once everything moves over to LCWRA as I was in the Support Group. How are you finding the phone claim it feels like a tag atmo🤣 Will they send us letters as we don't do online.

  • Catherine21
    Catherine21 Posts: 8,452 Championing
    https://forum.scope.org.uk/discussion/comment/1083940#Comment_1083940

    Honestly im shocked how easy it was I also used cab the guy was fantastic no its fine I asked rent to be paid to housing association but they paid me so I paid this month but I phoned my HA and they requested this so in December rent goes to them on Wednesday just state again your in support group they will go over your details address habe bank card handy as will double check got that I was in there for 15 minutes he said thats all sorted told me when id get my first payment on 30th October which I did and my second payment last week ive had no contact from dwp just a statement of how much I be receiving ps hope makes sense

  • Government_needs_reform
    Government_needs_reform Online Community Member Posts: 891 Trailblazing

    @Catherine21 thanks again for a fuller answer, good to know, my CAB guy was very decent too. He said any issues call back.

    I will be speaking to my housing next Monday to set it up. When I had that commitment call they said I don't have to provide fit notes or any work commitments either so guessing they can see I was in the SG anyway.

    I have a full driving license which will be one that's useful and bank card plus loads of others if needed.

    Must ask how did you get your statement? Was it a letter or text? As I'm only phone only I was wondering how that works…

  • Catherine21
    Catherine21 Posts: 8,452 Championing
    https://forum.scope.org.uk/discussion/comment/1083945#Comment_1083945

    Statement was a letter oh yes more than enough I tool passport bank card and council tax letter

  • Andi66
    Andi66 Online Community Member Posts: 1,253 Championing

    I had a benefits advisor from a charity help me do it online. I was a nervous wreck though, I think the build up of anxiety. I had a I D phone call. Rent going to be paid to the housing association, my uc 2 weeks, with new style esa. Get first statement on the 5th December

  • Government_needs_reform
    Government_needs_reform Online Community Member Posts: 891 Trailblazing
    edited November 19

    @Catherine21 Thank you, see my updated thread:

    https://forum.scope.org.uk/discussion/140022/migration-from-ir-esa-sg-to-uc-ended-up-getting-ns-esa-uc

    Thanks also to the others that posted answers here to.👍

  • Catherine21
    Catherine21 Posts: 8,452 Championing
    https://forum.scope.org.uk/discussion/comment/1084380#Comment_1084380

    Oh great yes had exactly same experience all the years and I mean years i worried about uc cab was amazing

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