PIP
Question, my mum turns pension age in January, and she trying to get pip.
So you just got the letter saying she has not got it again because basically they are not listening to her about how bad her arthritis is but can she still do the mandatory reconsideration and the appeal even if she goes past the date she start getting her pension also if she instead makes a new claim now will it still be able to got through the assessment, mandatory reconsideration and appeal if needed with new claim that is started today, and if it goes way past her start of pension age.
Any help please
Comments
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I would contact a benefit advisor in this case. Your mum has a current claim on going prior to State Pension age which works in her favour. Obviously your mum continues with her current claim and could start a new one, but I would rather not comment further, as no experience of this situation.
If your have a PIP award at State Pension age, your award continues and is extended.
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I believe it is the date of claiming PIP which is important.
You mention multiple unsuccessful claims, has she had any input from local welfare rights, help filling in forms etc?
Has she tried following the MR/appeal process?
Simply claiming again is likely to have the same result unless the form, evidence etc are different.
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No she had no help. But just wanted to no if she does a new claim now and or if she does mandatory reconsideration now for her old claim will it still progress through even if she turns pension age in January.
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If your PIP mandatory reconsideration passes your state pension age, the decision will still be valid and you will continue to receive your PIP payments. The PIP payments will be backdated to the date of your original claim, and if the decision was about a new claim, it will be backdated to the date you made the claim. If the decision was about an ongoing claim, it will be backdated to the date it was stopped or reduced. It is important to keep track of your PIP payments and ensure you are receiving the correct amount. (From Citizens Advice)
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Hi @jo1984 - the quickest route is for your Mum to do is a Mandatory Reconsideration (MR). As Kimi says, the date when your Mum claimed PIP is valid, so long as it's prior to her reaching State Pension Age (which is the case). Not only is a MR faster, tho unfortunately the decision on these mostly stays the same, as you know, but then appealing to a Tribunal has a far greater success rate.
If awarded a rate of PIP by a Tribunal, then if you put in a new claim at the same time (& your Mum would have to go through yet another assessment) it wouldn't matter so long as such a claim was made before she reached State Pension Age. However, then, if awarded by a Tribunal, & there was also a new claim, the Tribunal's decision would be superceded, i.e. overriden by a later decision made by the DWP.
A MR is faster, & I agree with Kimi - if she could get help from a Welfare Rights Office that would be helpful, tho I believe they mainly help claimants with Tribunals.
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Thanks. I not sure what she wants to do. It just very annoying, they do not seem to listen, she told them that she has to have help with cutting food up and we look that is supposed to be 2 points but no 2 points was given, it very annoying. She got 6 points, and she should have got 2 points there. Also she can only walk with walking sticks all the time and we looked and this should have been 8 point but they are not giving her any point so it annoying as hell.
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It is annoying, but it is nothing personal to your mum, they doing it all the time to other claimants, she fights on!
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Well yes but it very annoying but yes she will continue.
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Good!
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Update so basically my mum did her a claim back in early June and once again they didn't award her 2 points for the needing assistance to cut up food even enough she sent evidence, it is this one that they are not giving the 2 points on, even enough it say if u need help cutting up food etc it should be 2 points and if they give 2 points there she would get the 8 points needed for the lower amount but anyway she rang up in August and they said that her mandatory reconsideration failed no surprise so she started a new claim has she just thought that would be easier (the one we discussed above) but she had a phone call yesterday and was told no they had not made a decision on that claim so she was bit shocked also seems a bit over the top to call people to tell them that they are making the decision today (yesterday) when we all know that mandatory reconsideration overture are extremely low so to me this is just wasting people's time and in some case people may get there hopes up that there case is going to be overturned. My mum has decided when this once comes through she will take this once to appeals.
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Hi,
Just wondered if anyone can help me with this. I am on PIP and want to know if I qualify for taxi refunds. I have been going to the hospital now and then for an ongoing BDS operation I had in July 2025, and using the taxi is my only option to get to the hospital on time with minimal stress. Are there any other refunds I should be aware of, where I might be missing out? Any advice would be appreciated. Thanks.
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Well if you are certain benefits, you should be able to claim but you would need a receipt from the taxi driver and just ask in the hospital, you will have to have proof of the benefits you claim too so even online or if you have the letters about you benefits. And if you can claim they will let you no and how much you can claim back but beware that they will only pay (if you can) with the receipt from the driver. Hope this helps a bit.
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Thanks for the update, hope she gets the result she is after, which could be the case!
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@Ookpik There are no discounts on taxi fares while receiving PIP. In fact a lot of PIP claimants use their PIP money for taxi fares.
Disabled Persons Bus Pass: Eligible PIP claimants may receive a free bus pass, making it easier to travel for appointments and social events.
Disabled Persons Railcard: PIP recipients can apply for a railcard, which offers discounts on rail fares.
Blue Badge Parking: PIP claimants can apply for a Blue Badge, allowing free parking in designated areas and discounts on congestion charges.
Discounts on Travel: Many regions offer discounted or free travel options for PIP recipients, including public transport.
Additional Discounts: PIP claimants may also be eligible for discounts on shopping, utility bills, and leisure activities1 -
Thanks Trevor, well I doubt she will get it because we all know that mandatory reconsideration have a very low overturn. And the decision was supposed be done on Tuesday so it would have been put in the system on Wednesday and I guessing if she got it the back payment would have been paid by now because I look and it normally paid within a couple of days and nothing so will have to appeal it. Not right because we showed that the original decision had some issues in it, like they said there was no evidence that my mum had arthritis in her hands and we sent evidence from the doctor that was not the case has it was on her medical records that she had arthritis in both her hands so very annoying but you can not scream that they are stupid and not listening to people so she will just have to appeal it.
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3 to 5 working days for the backdated pay usually Jo. If It is an Appeal, hope it goes well.
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