CHRISTMAS DATES FOR THE DISABLED

goonieandy
goonieandy Online Community Member Posts: 9 Listener
in Universal Credit (UC)

I enquired about my disabled relatives payment date as he's new to universal credit and they have assigned him the 25th as his payment date. He was told on his journal he'd be paid on the 23rd but I checked th gov websites for him it says 24th which is useless as he needs to pre pay for his groceries and deliveries and cannot get out on his own. He has been refused a budgeting advance and because of the misinformation given will be left without any chance of getting fresh things or gifts delivered until the 28th. Many questions on his journal are just going unanswered I wondered whose bright idea it was to pay out Christmas money on the 24th to the elderly, disabled, housebound or those out in the sticks who rely on home shopping? What an utterly stupid thing to do! !!.

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Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,443 Championing

    In fairness, this isn't 'Christmas money'. Benefits are always paid on the previous working day if the payment date falls on a bank holiday or weekend.

  • MW123
    MW123 Scope Member Posts: 1,785 Championing

    @goonieandy

    You’re right to highlight how confusing and disruptive the payment date changes can be, especially for someone who is housebound and reliant on deliveries. It’s a real problem when the journal says one thing, the gov.uk site another, and the claimant is left unable to plan properly.

    It might be worth asking if he has a credit card he could use to cover the shopping and then pay it off once his Universal Credit payment arrives. That way he wouldn’t be left without essentials, even if the timing is frustrating.

    Alternatively, perhaps a friend or relative could transfer the money he needs into his account so he can repay them after he’s been paid. It’s not an ideal solution, but it could help make sure he isn’t left without food over the holiday.

  • Kimi87
    Kimi87 Online Community Member Posts: 7,894 Championing

    I hope he manages to find a solution, the UC payment date is linked to the date a claimant applies for UC.

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