Universal Credit Bank Reviews: Frequently Asked Questions
Comments
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I'm. Very anxious about it
I'm. Done nothing wrong
So I just take a pic of my council tax bill and tenancy agreement and upload it all?
Then do 4 months bank statements again
It scares me as I'm rubbish on a pc and scarwd Il make an error
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Hi @Amberpearl, that sounds right. They'll usually let you know if something isn't quite correct, but what you've described seems fine to me. Hope it all goes okay!
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I've until the 4th of Feb to submit it
Il try to do it at the weekend
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Sounds like a good plan @Amberpearl, good luck with it โบ๏ธ
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Hi @Amberpearl, were you okay submitting the documents after?
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Yes finally got them uploaded and I scanned the council tax letter and tenancy agreement as by photo they kept getting rejected
That was tues
Not heard a thing since
So I assume they were accepted
Do you know if Il have to go through another phone call?
Had one last Feb
Nothing in journal yet re a phone call
Hope not
The anxiety on top of all my other health issues is jusr too much
I'm. So nervous talking to. Strangers on a phone
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Sorry to hear it's been difficult @Amberpearl. They do often want to talk to you after you've submitted your bank statements. Usually to just talk through anything they might need more information about and ask some questions. I know it can be really nerve-wracking to speak to them but hopefully once it's done you'll get a rest from it all.
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Not heard anything yet
So every single time I get a review for documents, will there always be a, phone call?
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@Amberpearl It can vary from case to case, but they do usually want to talk to people, especially if they're doing a review like this involving bank statements. But after this one, hopefully your next review won't be for a while so you can relax a little.
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I had one last year and they wanted 5 months bank statements and ids passports and I had a phone call
This year I. Had message in my. Journal asking for 4 months bank statements and a council tax letter and tenancy agreement
I've done that
Heard nothing since
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Just heard now
Phone call review frid 27th 12 noon with Peter
Call. Will last up to 30 minutes
Please have your documents with you
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i wasn't asked for bank statements when i migrated
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Had reminder of my uc phone review
It's tomorrow at noon
Very anxious
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Amberpearl, be prepared for the call to come earlier or later than booked.
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Really
OK thanks
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Fingers crossed it's on time and over with quickly. The review agents will only ask questions you know the answers to and they are very patient. I hope you sleep well tonight.
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Thank you
I was awake a lot
I'm. Thinking alsorts of things
Soo scared
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It is scary but remember you've done nothing wrong! Nothing. There won't be any trick questions to answer. They just need to know there's a human attached to the claim and the same human they spoke to last time.
Waiting is the hardest part and it will soon be over. These are for you ๐
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Thank you
No I've done nothing wrong
My anxiety is bad
1
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