Universal Credit Review

Dray
Dray Community Member Posts: 5 Listener
in Universal Credit (UC)

Hello everyone,

I was migrated over to Universal Credit last October and have received payments. However, today I received a message from UC that I will be having a Enhanced Universal Credit Claim telephone call on Tueaday. I must send a copy of passport for ID and utility bill to discuss the evidence which I have provided. I don't have my passport, can I send my driving licence in? The call will last for 30 mins, I'm a bit fearful of what I'll be asked and the appointment. Have anyone else experienced this assessment and should I worry?

Thank you

Comments

  • Holly_Scope
    Holly_Scope Posts: 6,357 Online Community Team

    Hi @Dray. Did the specify passport? The driving licence is covered within their list of acceptable ID (list here - List of acceptable ID documents - GOV.UK) but if you'd feel better, you could give them a call.

  • Dray
    Dray Community Member Posts: 5 Listener

    Hi Hollly,

    Thank you for your message. They said a form of ID, e g. passport.

  • Dray
    Dray Community Member Posts: 5 Listener

    I'm quite worried. I'm not sure what to expect in an Enhanced UC Claim Assessment. They just said to discuss the evidence which I provided and it will last for 30 min

  • Holly_Scope
    Holly_Scope Posts: 6,357 Online Community Team

    If they said a form of ID, your driving licence should be fine. 😊

    I'm sure it'll be ok. Just make sure you share all the information they've requested and I'm sure it'll be over and done before you know it.

  • bowma2216
    bowma2216 Community Member Posts: 1 Listener

    hi there, I’ve recently had a telephone universal credit review. I then received message to say all was ok with the review.
    Now 2 weeks later I’ve been informed I’m having another UCR phone call. This is causing me great stress and anxiety.

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