UC underpaid me. Help!

Legwax
Legwax Community Member Posts: 189 Empowering
in Universal Credit (UC)

Hello all,

That exclamation mark is more enthusiastic than I am. I am flat. DWP state that I earned £1k during the last assessment period. I earned £225. Therefore, I have been underpaid by £320. Maybe more, I don't know as I have LCW but no LCWRA.

I made two complaints two weeks ago and have heard nothing back. I was told by the Payment DWP person that they had raised an official dispute and the department that deals with that gives no timescale so I will have to wait.

So, I am back in food bank or banging out a ridiculous APR Capital One credit card which is already costing 60quid a month interest.

I feel and factually have been underpaid by hundreds for a reason that was not my doing and I am expected to wait until somebody somewhere picks up my case and investigates it. I have an employer who stated they didn't report a £1k amount to HMRC/DWP. It is insane. I have no right of reply and if I am not writing here nobody knows this has happened. I refuse to take an advance of my UC to cover my expenses.

I did a bit of research and asked for a special payment, their phrase, to be made to me due to their maladminstration. Guess what, the DWP payment person didn't answer that part of my Journal message. Screwing up my rent, council tax and life which was already limited.

Screwed over and left to rot. The injustice of this is obscene.

Has anybody else experienced this? What did you do?

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Comments

  • Legwax
    Legwax Community Member Posts: 189 Empowering

    @Emilee Thank you for your clear reply, esp re credit card or advance. I didn't consider that.

    I will check. I am unable to work numbers out but as I get paid on last day of month I cant see how I could have had 2 payments in one assessment period. Crossed my mind but last two earnings dont add up to that.

    I am gratefil you replied. Sm feelin v stuck. Thank you.

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