Old Nationwide Cash ISA transfer in to new one

adamnew
adamnew Community Member Posts: 30 Connected
in Money and bills

Hello. My Nationwide Triple Access ISA has now ended and turned into a basic ISA but I didn’t receive any maturity pack.


When I try to open a new Nationwide Fixed Rate Cash ISA I don’t see any option to transfer in from my basic ISA the only option is to transfer in from another external provider.


If I don’t choose the external provider I’m stuck with paying money in from my Nationwide current account.

Anyone had the same issue or know what to do? I can’t physically visit a branch and the chat and phone seem to suggest I should be able to transfer in online.

Comments

  • Holly_Scope
    Holly_Scope Posts: 5,863 Online Community Team

    Hi @adamnew, unfortunately I've not but if they've said you can do it online but they're not giving the option to, I'd maybe give them a call back and ask if they can arrange to open and move the funds.

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