Stuck and no help forthcoming.

Doglover2
Doglover2 Community Member Posts: 478 Pioneering
edited October 21 in PIP, DLA, ADP & AA

My sisters child turns 16 in July, my sister had a tribunal three months ago on her behalf and was awarded her dla until March which falls short of her 16th birthday,thus sending the system into meltdown as It wont recognise the short fall ,as tribunal usually awards to the birthday month. This has gone on since the start of applying 20 months. She contacted them today to be told its "Stuck in the system" and nobody has done anything to clear it.. should she get anyone to help ,M.P? Disability advocate? Any advise please. She's in Northern Ireland.

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 5,417 Scope online community team

    Hi @Doglover2. Has she received any payments during this time? If not, I would say it's definitely worth a complaint and your sister could contact her local MP. Surely if it's a system issue someone could resolve it? It sounds incredibly frustrating.

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